Send us your review by clicking on a survey below:

Commercial Satisfaction Survey

Residential Satisfaction Survey


Suri and Sandi were absolutely brilliant. Fast, efficient and couldn’t fault at all. Navigated one couch through a very tight space and moved another from one property to another no fuss. Communicated throughout and polite. A pleasure to use and highly recommend… Richard… 21 October 2017

Amazing service from Louis and Preet. They were a huge asset to our recent relays and set ups. Absolutely nothing was too much of a problem. They stayed late and started early and worked so hard. Would recommend them to anyone. Look forward to working with you again in the future… Rowena… 11 October 2017

Amazing kind effecient quiet professional fantastic packing skills with great attitude til the end 10.15pm.  Would ask for karan n his mate again My movers didnt turn up n at short notice these guy’s came cus the next lot couldn’t get there in time either. 4pm start. I neva heard a single moan n my furniture was treated with respect n nothing dropped or broke. So very impressed. You derseve a pay rise n a night out with yr families on yr boss cus you would have been home so late. THANKYOU!… Ruth… 28 September 2017

Suri and Tarun were amazing!! So careful wth all the items and very nice to deal with. The best movers I have ever had!!! We will be booking them again!!!… Lee-Anne… 6 September 2017

Wow, what wonderful service all round!!! I was so impressed, from Aaron’s prompt and efficient service to Karan’s awesome team. The job was quite a task – from moving a very heavy installation unit at 6:30 in the morning, then going truly above and beyond with unexpected challenges at the delivery point. Karan and his team took it all in their stride – very friendly and professional guys! Will definitely use your services again and recommend to my friends… Estelle… 1 September 2017

Best movers I’ve ever experienced, you can see why they came 1st in the Westpac business awards. The truck was in impeccable condition, Lana at the help desk was friendly and nothing was ever an issue. I felt at the end of the process I wanted to give them more money because they exceeded my expectations. Highly recommended… Stephen… 26 August 2017

Thank you Gary and Singh, of Smartexpress. Awesome service, yesterday, with the pick up and delivery of our treasured big ticket item family heirloom. We will definitely use your service again. Polite, careful and punctual. Well done gentlemen !… Barbara… 24 August 2017

Karan and Tarun are awesome & easy going team. I request everyone should try them at least once, you will not be disappointed… Jimmy… 12 August 2017

Veer and Ben arrived on time with a phone call to let me know 20 mins before they arrived. They were amazing quick, very polite and very very careful with heavy furniture, nothing was a issue and made the move so much more stress free. I will use them again every time and recommend to all my friends and business associates. Cheers guys… Nathan… 22 July 2017

Louis and Angelo helped us with our move on sat morning. They were prompt, efficient, friendly and all round the service was to a much higher standard than I expected. As someone who works in the customer service industry I was so pleased at how fast and easy the whole service was. Thanks guys truly top effort… Lizzie… 16 July 2017

Ask for Louis and Will! They moved us with such care and treated my elderly mother like she was their own. Louis especially went over and above his duties and nothing was a problem for him, he just got in and did it! Thank you boys. I’ve recommended you already!… Belle… 7 July 2017

The two guys were awesome. Efficient & very patient when we couldn’t get onto the driveway (of our new house) courtesy of Chorus putting new cement down on the driveway. Good team. Thanks heaps… Sarah… 21 June 2017

The Lovely lady on the phone was super helpful and very friendly. She was very knowledgeable and made sorting what I needed easy. Garry and Raj the guys who helped me move were great at playing tetus with my furniture, getting as much as they could into the van all while taking care of my belongings respectfully. They also worked quickly, turned up early and made the moving process easy… Megs… 18 June 2017

Fantastic service from Smart Express from the start being the online Chat to Customer Service and the pick up and delivery. Details and communication was on point. Flawless operation and I would highly recommend using this company for furniture moving! Thanks Smart Express!… Pamela… 14 June 2017

Jasmine was helpful and expedient with the booking. Geoff the Maverick(or maybe it’s & Maverick the dog?) was bright and breezy, super efficient and a pleasure to deal. We will certainly be recommending him to anyone else who needed stuff dropped off and picked up as we did. We have used Smart Express 3 times now and they’ll definitely be first call in the future too… Julie… 13 June 2017

Top notch service! From my initial dealings with Chris Frederick online with a follow call up for good measure and then prompt delivery by movers Sherwin & Co, it was excellent, professional and friendly. I gave them one day’s notice and would totally recommend Smart Express… Leeann… 18 May 2017

Thanks Sukh and Sam. You worked flat out and made it all look so easy, despite moving incredibly heavy and large pieces of furniture… Jane… 16 May 2017

We had Team Alan & RV. We highly recommend this professional service, we were really please to have the stress taken out of our move and to have all of our belongings safely in our new place. The price was reasonable and we were overall really satisfied. These guys are hard workers! Thanks so much… Shana and Gavin… 12 May 2017

Suri and Amimder delivered my freedom furniture order, they were prompt, friendly and kept me in the loop with when they would arrive and they came within the estimated time frame… Michelle… 26 April 2017

Smart express are awesome! Gary and Singh were patient, professional and went the extra mile for me with my move. Thank you!.. Megan from Nook Staging… 21 April 2017

a special thank you to the team at smart express! they helped me move about two months ago. They made everything so easy and moved my stuff in record time. Even helped me reasemble my bed. It took such a huge weight off my shoulders. The team were so friendly as well and a pleasure to work with. I wont move with out them ever again :)… Kelley… 20 April 2017

We had two delivery done by Karan-Suri and team mate from Smart Express on 17th Feb and 1st Mar 2017, they did a great job, removing all the packaging, putting our new furniture on where we want, thanks guys. I highly recommend them… Brian and Joanne… 6 March 2017

Thank you Ali and Pange. Both of you were great. Finished the job well ahead of time than I thought it would take.. They were prompt and very courteous. All in all a smooth and great experience… bandj88… 2 March 2017

Great job guys. Door to door and unloaded in record time. The took care of my belongings and did well lifting and manoeuvring some heavy furniture. I was worried about getting it all from A to B but they made it a breeze. Great comms and service from Grace at head office too. My movers were Sukh and Shamsher. Thanks team!… adc241… 27 February 2017

This company provides an outstanding customer service business. From the moment l sent my email request until the item l needed picking up and delivering, communication was absolutely 1st class. Suri and Gippy were just great fun and made my day. Gracious and still smiling under the weight of a large heavy couch manoeuvred from the back of a storage unit to placing it in our sunroom l say thank you so much. I would not hesitate to recommend Smart Express… jossevel1… 18 February 2017

This was without a doubt the best move I have ever done – and I have done a few! Sam, Sukh, Shamsher were amazing, so hard working, so polite and nothing was too much trouble. They worked so hard, from a three storied house to a two storied unit with a steep driveway. They were cheerful and helpful and even put desks back together and took doors off and on to move the furniture into the house. These guys are the best!… Shelley… 27 January 2017

I can see why my friends recommended your company! There was good communication prior to the move, Sam and Sukh rang on their way and were very punctual. They were such efficient movers and really easy going polite friendly guys. They moved a 4 bedroom house in 4 hours! So impressed with everything. We have had nightmares in the past with other companies but we will always book you from now on. Thanks again Sam and Sukh, we really appreciate you making the move so painless for us! :)… rons6… 27 January 2017

Friendly and efficient service – were able to help me with my move at short notice – would absolutely recommend to anyone!… katemilnes… 24 January 2017

These guys are outstanding!!!! John and the boys turned up early and got to work with a smile and a laugh. No hassles, careful, considerate and friendly. They don’t muck around they get the job done and they are good at what they do. I have used a number of companies and theses guys are the best by far. Even had ideas on where we should put the furniture in the new house which was gratefully accepted. If we shift again I would not hesitate to call this company – they are the BEST!!… Graeme… 30 December 2016

Fantastic service. Sukh and Sam did a great job. Very hardworking and professional! thanks!… bessie15… 21 December 2016

Excellent service from Alby & Nav! Arrived on time, were efficient and took great care of my large item being transported. Very friendly and reliable, definitely recommend their services and will be using them again when needed… Yandie… 5 December 2016

Had Karan & Suri move the contents to my new apartment 12.Nov.16. Very impressed, and happy with the job done. On time, knew what they were doing, no hassles, no issues. A+ job. Would highly recommend you both & the company to anyone wanting to move. Thanks chaps… Chelsea… 29 November 2016

A great service, so easy to organise. Garry turned up on time and took our items right where they needed to go. Thanks again. A++++… Kristina… 24 November 2016

Awesome! Made a simple phone call to organise my house move thanks Allan and RV for making my house move a breeze… Diane… 22 November 2016

Had Karan & Suri move the contents to my new apartment 12.Nov.16. Very impressed, and happy with the job done. On time, knew what they were doing, no hassles, no issues. A+ job. Would highly recommend you both & the company to anyone wanting to move. Thanks chaps… Jeremy… 22 November 2016
Awesome moving day. Best money ever spent. No stress. Thank you Preet, Sukh and the 3rd guy who worked with them, on our moving day on 5 November, worked tirelessly, and smiled the whole day… Diane… 22 November 2016
Karan did amazing job helping move our stuff, after hours. He was very active, polite, and generous to deal with. I highly recommend Smart Express and really appreciate your services. Thanks… Satinder… 20 November 2016

Exceptionally professional . Arrived on time and put all stuff carefully House-truck- new home.Thank you Allan and Ravi for making our house moving thing eazy breezy very reliable to leave stuff to you and as a cherry on top – service with a smile! That’s what we needed at that moment. On top of it, thank you for assembling our beds and shelves, majority part was done by you. You guys deserve best :)… Behrang… 30 October 2016

We had Alby & Nav move us from the front house into our brand new house on the same section. I booked them the day before so was relieved that we could get anyone at all. They were excellent! Very careful and respectful. Very polite and friendly. They worked efficiently to move all the big furniture for us. I would definitely recommend them others and would use them again. Thanks guys… Arianne… 12 October 2016

We had Sam and Amrinder, and they were great! Lovely guys and fast workers. Using the van they stacked it like a pair of tetris pros! Even though we ended up having to do two trips, they were more than happy to do so. The van was clean and price was definitely affordable. Would definitely use again, and recommend to anyone planning on moving anything. Thanks guys!… Kathryn… 2 October 2016

Ably and Nav, thank you very much for your great job! I have used Smart Express twice for my flat moving. All the staff in the company are so friendly, helpful and efficient both when I made bookings and when I moved. I appreciate them so much, and I would love to use Smart Express again next time too. Very highly recommended… Stephanie… 19 September 2016

Alby and Nav helped me move house a few weekends ago. I can’t recommend them enough! They were super friendly, helpful, and careful with my things. I would absolutely use these guys again! Thanks!… Hitomi… 13 September 2016

Great service, with a move from Auckland to the Waikato made very easy with good communication from initial quote to moving day, was also rung on the day to confirm the truck’s arrival time. Quick and efficient loading… Sean… 14 September 2016

Use your services when moving a couple of weeks ago, Allan was in charge and did a very professional, quick and efficient job. Will definitely recommend!… Maria… 2 April 2016

Great service provided by Karan and team. Affordable prices, very helpful, would recommend to anyone. Thanks again!… Chang… 31 March 2016

Amazing service from this two man team today. We booked last minute and got exceptional communications and service throughout our super packed hour. We moved a lot of office furniture across Auckland CBD with no fuss or waste. Team were super helpful and managed to do it all in one load (we were amazed). Would highly recommend to others looking for a smooth and cost effective service… Laura… 29 March 2016

First time I used them and was very impressed. Easy and quick to arrange. I did do it over the phone as I had a couple of questions. Lovely person. Axel and CJ did the delivery and they were so cheerful and extra helpful. I am on my own so they put the legs on the bed and then put the valence sheet on for me before putting the mattress on the base and all done so cheerfully. I will be recommending them… Sarah… 19 March 2016

Fantastic move experience, thank you! The 2 gents worked tirelessly (In the rain) to ensure everything went well. No damage to any goods, friendly people, professional company. Highly recommended for any move you have coming up… Ken… 4 March 2016

The two men arrived on time and did a great job, and somehow knew where to put everything in the new house without me having to tell them where to put everything!… Elizabeth… 29 February 2016

Was an EXCELLENT service!! Very reliable, fast and friendly! Would definitely recommend anyone to use these guys to move there stuff! Thanks!… Antony… 15 February 2016

Everything with this moving company is top notch. From booking, to confirmation, to the actual move itself. Jeff who helped me move was super organised and experienced. He arrived on time, did a pre-arrival call, and was very well prepared with the right tools (trolleys even for one bedroom moves) and the know how. Friendly, reasonable, and very efficient. Would definitely recommend this awesome company to anyone. Thank you for making this move so easy!… Yorsh… 31 January 2016

I was very happy with the service I received. Professional, cheerful, careful, efficient and extremely well-priced. I was making a temporary move while a house purchase was finalised; I have booked these guys again for my upcoming move. Recommended to all… Elizabeth… 13 January 2016

GREAT SERVICE!!UNBEATABLE PRICE!! I just moved house over the weekend from Auckland to the EastCoast, I just want to let everyone know that they are the cheapest and the best! I asked for a quote and received it within a few hours, and compared to 6 other companies i saved thousands of dollars, after arranging payment i received a phone call from the operations manager to organise a day to confirm pick up and 5 mins later i got a confirmation email. I would recommend Smart Express to Everyone… Rita… 11 January 2016

Probably one of the best moves made. So easy efficient and respectful. I had Jeff move all of my furniture and items to my new home and he did all of this so easily. The process of booking was simple and I even had the receipt emailed to me. Awesome service and one I will be praising and recommending for the future. Thanks again!!… Kayla… 7 January 2016

Very efficient, turned up at the exact time specified. I had some trouble getting a queen bed up two sets of narrow stairs. The two movers didn’t give up and tried multiple ways to get the bed up the stairs. they assisted in carefully unscrewing the stair rail so we could get the bed past and carefully put it back afterwards. They went above and beyond. Great service. Friendly guys… Renee… 24 December 2015

This moving service was Amazing, prompt, great guys who helped me move last minute. I strongly recommend them for your next move. Great rates, friendly, prompt, a 10/10 for service… Sam… 14 December 2015

This best service I have had.They rang me at 8 to say ready wait to pick up. But it was an hour before appointed time and was done in an hour.No fuss so quick and polite.100%. Second time i have used your company.Thanks for stress free move. I will ring when i next move. Thanks… Adele… 2 December 2015

The thoroughness of the people in the office gave me the confidence they would take care of everything and the move would go smoothly. They certainly didn’t disappoint. Pick up was on time, no damage and the price was less than I was expecting. Thanks!… Ian… 30 November 2015

Smart Express were fantastic. After being let down by another company at the 11th hour, Susan was so helpful at 8pm at night -organizing a difficult move for us for the next day. The price was really good too. Matthew the driver was so nice, on time, friendly and helpful. Would definitely use again and highly recommend!… Joshua… 30 November 2015

We were recommended Smart Express by a furniture store. We found them to be absolutely excellent – polite, courteous, professional & on time. So, when we needed a mover again, we knew just who to call. Same outstanding service again !. Why use anybody else ? These guys have got to be the best in the business – no doubt in my mind. If you want to see how good they are – try them. You wont be disappointed… Ronald… 26 November 2015

I highly recommend this mover company I had to move my stuff urgently and the day I rang up to enquire about a van they moved my stuff that afternoon was very please and made alot of stress go away such a relief to have it done at such sort. Notice will be going through them from now on when I move they r affordable which is also gud… Frances… 28 October 2015

I would definitely recommend using this company. We had Alby and Barry (hopefully that’s how you spell there names) and they were amazing! Super quick and made our move easy. Looking to use them again in a few weeks to sort out our next move. Thanks again for all your help!!… Samantha… 29 September 2015

How to get stuff done! Two men and a truck and suddenly we have moved everything needed for our new store. These guys are professional, helpful and strong. Thanks… Kirsten… 24 September 2015

This is literally the only company I looked at, I called up and got a booking for the next day and the job was done in just under an hour. I highly recommend this company to everyone and I will definitely use them again myself. Thanks a lot!… Sonny… 30 August 2015

These guys are great able to move me at very short notice at the time I specified and they stayed until the job was complete even though I added a several more trips than expected as I changed my mind and took some items I had not planned to move. Thanks SmartExpress , happy to recommend again… Neil… 24 August 2015

These guys are fantastic. Hamish’ communication was excellent and nothing was a problem. We settled on our new home late on a Friday afternoon and the boys did two loads in Auckland motorway traffic. The boys arrived early and were very fast and took great care of our possessions. I can’t thank them enough and have no problems recommending them…Caanan… 9 August 2015

Awesome company, awesome crew, and the dude with the little dog is an absolute legend. I always use these guys for anything from moving flats to picking up trademe furniture..their prices are so competitive it is cheaper and far less hassle then my trying to sort a trailer/find a car with tow bar/pay petrol and blah blah blah..Save yourself the hassle and just give the job to these guys… Nicholas… 2 August 2015

They were fantastic! Very professional. Kept me informed about the time that they were arriving and they were very efficient moving my stuff.Great service! Thank you… Helen… 6 July 2015

Two of your guys moved our office and storage yesterday down to a new storage facility in Manukau. Both were very friendly and respectful, and both worked very hard for us. There was a mix up when we got to the new storage and we had to change units but your guys dealt well with this.They listened to how I wanted the gear stored and did a great job. They related to me on an appropriately personal level as well. Thanks very much… Charmaine… 11 June 2015

Fast response, prompt service, friendly and careful staff. No complaints! Recommended… Nick… 10 June 2015

Great service. I got this company to deliver a large furniture which I purchased from Trademe. The Van arrived at the sellers house on time, dropped it off at our house with fantastic service. The driver/mover, Matthew handle the furniture with great care. A++… Sophie… 5 June 2015

Wonderful company! Friendly, fast, efficient and professional. Have used them twice to move house and have not been disappointed. Thanks Allan and Ali for doing a very smooth job today! Highly recommended… Sahana… 29 May 2015

Great friendly, efficient service. easy to deal with, quick response. and the moving guys were quick! Definitely using them for the next move!… Emma… 29 May 2015

Fantastic brilliant the best! Allan and Ali were outstanding and went the extra mile and nothing was a problem for them. Definitely muscle men just what I needed!… Mark… 1 May 2015

Thank you for moving my furniture yesterday.  The two guys are fabulous and everything was smooth and efficient.  An excellent service… James… 23 May 2015

Smart Movers are fantastic. They came to our rescue and moved and stored our whole house load of furniture and effects 3 days after we started looking for a mover. It was raining on the day and they took great care of both the house and the effects. The packing was fast, efficient and careful. The guys were so helpful and kind and by golly they got on with the job without fuss. I highly recommend Smart Moves. They listened and understood what we needed and got on with things. THANK YOU… David… 3 May 2015

Great service. Very friendly guys. They handled everything very carefully: completely disassembled all shelves from fridge and wrapped everything up, bolted washing machine for transportation while still being very quickly and efficient. Very reliable, would recommend them to anyone… Timur… 11 April 2015

Awesome price and service from Smart Express Moving and Delivery for my new washing machine and dryer I bought on Trade Me. The guys picked up from the seller and delivered to my house. Very easy to work with and I recommend Smart Express for all moving and home deliveries… Samira… 11 April 2015

We recently booked Smart Express Moving to move an elderly cousin. They were FANTASTIC. They were in constant communication so you knew exactly what was happening and when. The guys were awesome, friendly, polite, careful and respectful and I don’t know how they managed to get everything on the truck. Totally recommend them and would certainly use them again. Thanks guys… Lauren… 7 April 2015

Smart Express Moving and Delivery moved our household from Auckland to Tauranga. They got the job turned around in three days from the time of booking (lucky for us!) and got all our belongings installed into our new home with a minimum of fuss, and most importantly, NO DAMAGE. Great service at a very reasonable price… Michael… 2 April 2015

Again very impressed with Smart Express, we had a big 6 bedroom house move this weekend, they did it with ease and humour, making a stressful situation very bearable. There were no breakages or damages, they were happy to accommodate us and extremely pleasant. AWESOME moving company thanks guys… Tammy… 1 April 2015

These guys are amazing. Nothing is too much trouble the BEST IN THE WEST !!! Carl bends over backwards and will do anything to make you happy, nothing is too much trouble for him and he say’s of cause we can do it even admitting after it was done that he was a bit worried about it. (I had a very heavy safe to be moved.) My very stressful move was made a lot less stressful. Also a big pat on the back to their Boss Man Hammish for being so helpful and polite. CONGRATULATIONS TO YOU ALL AAA+++… Karen… 19 March 2015

Very professional and positive “can do” attitude. Excellent communication and service so recommend without reserve. On the busy weekend the team went out of their way to pickup at 3 separate addresses with limited notice and achieve it within the given time frame. Fantastic and thanks for solving my moving issues !! A credit to the industry…. I still am in awe of the positive attitude and service provided. Thank you… Nigel… 5 March 2015

Smart Express were fantastic! They moved all of our things through some tight manoeuvres without complaint and get everything to the new house perfectly. They were very speedy as well, so overall really great service. Thanks!… Hamish… 14 February 2015

Just had to say, a huge thanks to Devon,Laura, Axel and Sun for all your assistance, your courteousness, and willingness to go the extra mile to help me with my relocation move. I will not hesitate to use your services again or to recommend you to work colleagues, friends and family. Kind Regards… Tania… 27 January 2015

We had such a great experience with Smart Express. We’ve used them twice now! The 2 guys we had were very nice and made us laugh lots. They were so good at figuring out how to get difficult shaped furniture into our storage unit as it was more like a game of Tetris. We’ll use them again for sure! Thanks!… Anita… 20 January 2015

Smart Express were amazing to deal with – very efficient and everything flowed smoothly on the day. The removal guys were amazing – they worked like machines, really quick and strong, and they even popped back after delivery when they realised that something small had been left in the truck tucked in one of the blankets. Highly recommended… Deborah… 20 January 2015

My company moves containers of event production equipment world-wide and Smart Express are up with THE best of them! The contract was Auckland to Kapiti Coast – great job, very professional and delivered on time. Thanks especially to Devan and driver/loader Kirk – for exceptional work. I highly recommend Smartexpress. Thanks… Art… 15 January 2015

Absolutely fabulous service from Smart Express especially Colin & Josh. Have moved over 30 times and these are by far the most professional, efficient, courteous and careful movers I have used. Would recommend them to anyone. Thanks guys – really made my moving day so much more enjoyable… Michelle… 15 January 2015

Guys, Thank you so much for a tremendous service! Matthew was our mover, what a gentleman. Took less than an hour and was stress free – much less so than we anticipated. Cannot thank your team enough. Hopefully not moving anytime in the near future but would not hesitate to use your services again or recommend you! Thanks again… Margaret, Karen and John… 13 January 2015

Just wanted to drop a note to say that Paul and TK were awesome during the move on Saturday. They were calm, efficient and looked like they worked really well together. I’ll definitely be recommending Smart Express to anyone who asks… Jessica… 16 December 2014

Absolutely fantastic service, the guys were so helpful and went above and beyond to ensure my move was smooth and hassle free! Thanks :)… Julia… 12 December 2014

I moved houses on 24 November 2014. This was very quickly and professionally arranged by Tina who explained the various costs to me. She also followed this up with an email providing me with details of when the movers would arrive and their contact details. The move itself was perfect. The movers were on time, well prepared and very hard working. I was so glad for this assistance as I had a number of heavy objects. I definitely recommend… Simon… 24 November 2014

Fantastic Movers, Dave & Mike couldn’t have been more obliging or helpful. Very professional & careful with everything & as a single woman doing a move by myself they placed all my heavy furniture exactly where I wanted it. I’ve had a few moves & this was definitely the best… Genny… 13 November 2014

Delighted with the service received when moving furniture before beginning a renovation. Will definitely call back in three months when it’s all finished for it all to be moved back!! – thank you for a job well done… Esther… 24 October 2014

SmartExpress provided a fantastic moving experience at a very reasonable price. The guys were extremely polite and very careful with my belongings. I would definitely recommend them, and will use them again myself… Paul… 21 October 2014

Very happy they were flexible and able to deal with getting some very heavy objects into an apartment up a lot of stairs! Not even a scratch on anything… Char… 21 October 2014

Fantastic service – I’ve used Smart Express three times now (the first time being a flat/bedroom move, the second being to collect some dining chairs, and the third being to collect a dresser). The booking process is really easy and Tina at the helpdesk is super friendly. The delivery guys are always polite and friendly too. Haven’t had any problem whatsoever and will definitely keep using them!… Lana… 21 October 2014

We used Smartexpress to pick some heavy pieces of furniture and deliver them to us at our home. Two men arrived, brought the furniture inside, up two flights of stairs and placed them where I wanted them in the house. They were brilliant and I would have no hesitation in recommending them. Also they did the pick up within one day of calling them which I thought was an excellent service… Jo… 15 October 2014

Friendly and helpful, clear communication. Went that extra mile to ensure that pickup and delivery were coordinated to match my needs and that of the seller. Made sure the computer was packed well and labelled clearly . All in all a stress free, excellent, personal service. Highly recommended… Suzzane… 15 October 2014

A fantastic company which gives outstanding service! Sam and Vicky not only arrived on time but treated my Furniture and Home with the utmost respect – as if they were moving their own Furniture, something quite rare in the industry… Nothing was too much trouble for these 2 young men. If you want great service from Removalists, engage this company… I thoroughly recommend them… Susan… 2 October 2014

Excellent service and I’m very impressed, especially compared to other removal companies. Charging structure is much better than other… Bryan… 19 September 2014

Very happy with the service. Truck turned up on time; the two guys were cheerful and efficient and knew what they were doing; all our furniture was handled carefully. A stress-free shift. Thanks, guys! Would definitely recommend… Murray… 14 September 2014

Excellent Service very happy and Impressed would highly highly recommend and will be using again in future Very friendly and helpful Thankyou so very much!! AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA++++++++++… Bryan… 9 September 2014

Brilliant service, quick, efficient and affordable. Couldn’t have picked a better company to deal with….called to inquire and 2 hours later picked up (book case) and delivered across town. Awesome and thanks and still stunned at how brilliant and easy it all was… Mark… 8 September 2014

The boys from Smartexpress were excellent moving our furniture. I would thoroughly them to anyone. They worked quickly and were very pleasant to deal with… Mary… 4 September 2014

Excellent and efficient service. Jamie and Sam were fast and careful with my furniture. Was recommended this company by some friends, i will recommend them to anyone i know moving! 10 out of 10 service!… Hannah… 20 August 2014

This is my second time using Smart Express, and they again, were amazing, efficient and extremely helpful for my move. I will use this for everytime I need furniture to be moved, and recommend to all my friends and family… Nicole… 12 August 2014

Fantastic Service, guys were great, furniture was delivered on time – so impressed with the helpful friendly guys. Highly recommended service. Can’t wait to use you again!… Liz…11 August 2014

Top service – booked Van day before shift and 2 guys and large truck turned up on time. Difficult move – large sofa by rope off a balcony. Guys were professional, smart, and helpful. Would use again in a flash, and highly recommend. AAA+ (Cost was also lower than expected as guys did not muck around… Frazer… 18 July 2014

1,000,000+++ stars!! Absolutely awesome people to deal with. Helpful, friendly & organised. Pickup & delivery went without a hitch, and was on time. Have been telling anyone who needs to find a moving company about them. Can now buy from Trade Me with no worries about letting people down re pick up. Will definitely be using them again. Highly recommend this company to everyone. Thanks. :-)… Pip… 17 July 2014

This is a really great service – They got back to me super quick with the initial quote, booked it all in with no fuss and the pick up and delivery was timely and seamless. Would recommend!… Siobhan… 8 July 2014

I was very impressed that I could ring with short notice and get immediate service. Everything went to plan as explained by Tina. They arrived on time and delivered quickly. The furniture was wrapped and secured in the truck.The 2 man team were friendly, polite and helpful. I would certainly use them again A+++… Trish…  7 July 2014

First class service from booking through to completed job. On time, excellent communication, nice team to deal with.Thoroughly recommended… Neil… 17 July 2014

Very professional. Got a well laid out quote that covered everything I requested. The trucks arrived and the 3 guys were amasing they got both trucks loaded with all our stuff. Nothing was a problem for them and they were very helpful and accomodating. They worked tirelessly all day we eventually got everything into the new house with no issues and no breakages. A real credit to them. I would use them again any time. great bunch of people… Garth… 19 June 2014

Outstanding service. Moved me to Auckland from the Bay of Plenty and even included a personalised gift and card and a bag of Jaffas. But the most impressive of all was the willingness of the movers to work late into the night to get the job done. THANK YOU – highly recommended… Donovan… 6 June 2014

They have the best service in town. I was stood up by a different delivery service and smartexpress helped me really fast. Service is excellent and the movers were very nice and careful. would not doubt calling them again… Giselle… 1 January 2014

Fantastic service ! Our plans changed several times and they accommodated us each time,with no problem and were extremely helpful. On the day the guys worked efficiently and were very friendly. Highly recommended !… Tim… 21 May 2014

Boys came in today, bang on the dot, friendly crew, got the job done in no time and no hassles. Don’t you guys change! Because the competition only got better now your in the market – Thank goodness someone out there is giving consumers the best buy for their money. YOU GUYS ROCK! Will definitely be calling your team again and like they say, there’s nothing more effective in advertising than word of mouth! Would definitely recommend Smart Express to all!!… Jo… 17 May 2014

Fantastic service. Arrived on time, very personable and professional service. I have no hesitation in recommending Auckland Furniture Movers. Thank you for taking the stress out of moving! :-)… Stephanie… 16 May 2014

Really great service and the guys went over and above the call of duty to get the furniture into our house. Two thumbs up!… Andie… 16 May 2014

Wow great movers! Really quick considering the stairs! And very friendly. Nothing is too much trouble. They were recommended to me by a mate, & I would highly recommend them to all. Very competitive pricing also. Thanks for a stress free house move :-)… Garth… 14 May 2014

Amazing service, very efficient. Definitely money well spent – I will be using this service anytime I need to move furniture from now on. Highly recommend to all!… Nicole… 5 May 2014

The wonderful team from Smart Express helped me shift over Easter and did a fantastic job. Nothing was a problem and the two men easily dodged the odd rain shower without complaint. Smart Express were recommended to me and I am pleased I used them. Great value as well and an excellent level of care. Thanks for making it so easy… Campbell… 28 April 2014

Just used for the 3rd time, again professionally, pleasant, efficient, love the cubic metre calculator, changes to the booking were accommodated without fuss, drive access was awful, but the day was made that bit easier (moving is NOT fun) by the cheerful blokes doing the hard work! Highly recommended, already done so via FB!!… Gaylene… 16 April 2014

Moving house was stress-free. A very professional and friendly team to deal with. The movers were careful and respectful with my belongings and the admin staff made bookings and payments a breeze. Thank you. Highly recommend this company A+++… Denise… 15 April 2014

I just had Axel and Sam move some very heavy furniture and they did a fantastic job. Nothing was too much trouble and they worked quickly and carefully. Very polite and strong. Thank you so much. I will be re booking these guys for my next move. 100% for service and communication… Craig… 13 April 2014

We hired Smart Movers to move the entire contents of our house last week. Sunny and John were conscientious, considerate, good communications and very committed and focused to the mammoth task. I never saw them stop for a break or even slow down. They strategically managed to place all of our belongings in their truck, which I can tell you didn’t look easy at all. It was a well executed operation which took alot of planing and thinking about. They treated our goods as if they were their own… Fiona… 5 April 2014

Best removal company I have ever dealt with,and we have dealt with a few over the years!! Guys incredibly professional, SERVICE BRILLIANT, would recommend to anyone and not hesitate to use again… Karen and Alan… 28 March 2014

This was a great experience for me. Smart express is the best and I recommend them with no hesitation.I especially want to mention about Axel,he is awesome ,very pleasant and was so easy to work with. I had many things to attend before collecting the cargo from the port. Axel was very cooperative and his patience helped me to get my stress level down. What a nice experience! Thanks to Nick for arranging all. Great job Guys!!… Ramya from St. Johns… 27 March 2014

Had Sonny and John from SMARTEXPRESS move me on Saturday. I was thrilled. Not only were they lovely men with a sense of humour but they worked tirelessly ( even running up the stars!) for 5 hours. They even had that male gene for packing car boots as they squeezed all my treasures in to thier truck and then in to my storage unit. THANKS GUYS, would definitely use you again… Lisa… 24 March 2014

These guys were by far the best moving company to deal with. The first move was just for 1 item and the second move was for more large items. They were super friendly & fast with great communication from the phone call through to the email confirmation, pick up & delivery and finally with following up as to how it all went for us. Would definitely use them again, awesome service!…Vanita… 23 March 2014

I just wanted to thank your team for such a fantastic move several days ago. Your 2 men made it so easy and very hassle free for my partner and I. I really couldn’t praise your men high enough – they’re very friendly, efficient & professional. Thank you so very much – I will happily recommend your company to anyone!… Sam… 25 February 2014

I have never used a moving service before but was really happy and impressed with the service from Smart Express. The guys who moved were quick and efficient and really knew what they were doing. They took the stress out of having to pack/unpack a trailer and for it to be all done in 1.5 hours saved me so much time. I would recommend them to anyone… Amanda… 18 February 2014

Danny and Kevin , Your team was amazing !!! Thanks you so much for your exceptionally fast, efficient loading and unloading during our move. We were blown away by your speedy and hard work! 🙂 Thanks to Tina too, for organising the huge truck, on the date and time that we required, and at such affordable rates too! We are already recommending this company to all we meet ! Thanks again ! 🙂 A+++… Susan… 10 February 2014

I was on a tight budget and was living in a 4 bedroom, 2 storey house, alot of stuff, not to mention what was in the garage. I got quotes, was going to go with a company I had already used and was over $1500 more expensive, but remembered how things were lost and broken with that company. The boys were polite and courteous, they packed everything within 6 hours, and were so careful with my furniture. Not one scratch on anything, and nothing missing! I wouldn’t hesitate at recommending them… Lorelle… 2 February 2014

The team were fantastic from start to finish. Organised a pick up, they arrived early on the day which was a bonus and moved all items quickly and efficiently. A seamless operation and a pleasure to deal with. I would highly recommend. Thanks so much… Darren… 30 January 2014

Outstanding service from Devan and his team with a personal care & flexibility that is hard to find these days. I had a birthday present delivered from overseas and since I do not live locally, addressed the parcel to Smartexpress for delivery on the birthday at a particular time. Unfortunately the parcel got stuck at customs and would not have been delivered on time, had it not been for Devan going out of his way to help and pick it up from customs directly. Thank you!… Katharina… 27 January 2014

Good value and great friendly service. I got a kitchen delivered from Auckland to Wellington. The team were very helpful in organizing the delivery and then dropping off the kitchen. Everyone was friendly and good to deal with. I would use them again… Sam… 23 January 2014

WOW….. what can I say these guys are amazing, professional, honest, reliable and helpful. They get the job done beyond the call 🙂 I would definitely recommend them for any job you have large or small – they are also very fair and honest in their charging !!! Thank you Axle and Sam we will be doing business again… Debbie… 14 January 2014

Happy to add to the great run of reviews for these guys. Sofa delivered on time with NO hassles. Really put many a larger ‘movers/couriers’ to shame 🙂 Quick, efficient and good communication. Highly recommended :)… Mary… 10 January 2014

A very efficient and professional service. I have used Smart Express with 2 moves and both were positive experiences – the removal guys were careful and very time efficient. The rates are very competitive and the people in the office were really helpful and wanted my business. Highly recommend these guys – excellent !… Shani… 9 January 2014

Booking the move was quick and painless, with good communication and helpfulness from the company. The man who helped me move was prompt, careful, efficient and friendly and made the entire experience quick, easy and painless, as well as being a pleasure to chat with on the short trip. I’ve dealt with some really awful movers in the past, and this was an immensely refreshing and reassuring experience. For anyone looking for a moving company, I recommend this one without hesitation… Jess… 10 January 2014

We have many testimonials which demonstrates our commitment to providing the best possible moving and delivery service we can!

Read our full page of 2013, 2012 testimonials and 2011 testimonials here.

2013 Customer Testimonials

2012 Customer Testimonials

2011 Customer Testimonials

Return to top of page

trademe delivery service

auckland moving companies

furniture delivery companies