Secure Online Payment

Clicking the “Submit” button will redirect you to our secure PayPal payment gateway page. In line with the Smart Express policy for payments by credit/debit card, a $4.00 bank fee surcharge will be added for invoices to the value of $50-$300. This surcharge is the fee we are required to pay our Bank and PayPal for Visa and Mastercard. If your invoice is more than $300 we’ll apply the PayPal fee currently set at 3.4% + $0.45 NZD. This amount will be applied to your invoice.

OFFICIAL PAYPAL FEES

The standard rate for using PayPal is 3.4% + $0.45 NZD.

SECURITY POLICY

When paying by PayPal your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre.

REFUND POLICY

Smart Express reserves the right to pay refunds. Please contact our Debtor Administration team at info@smartexpress.co.nz if you feel you require a refund. All refunds will be assessed on a case by case basis and will only be refunded to the original card holder.