Jasmine Basir

Dispatcher

What’s your best memory at Smart Express?
It’s a great team to work with, and each day is different. I’ve been with Smart Express for the past six months, but I have a long-standing relationship with the company from my previous role as a Team Leader at Freedom Distribution Centre. This experience has made my transition into the current role much smoother. I’m grateful for the incredible team at Smart Express—our customer service, dispatch, sales, and management teams—all of whom reflect our hardworking culture. The work environment is fantastic, and my greatest memory so far is how we recognize our staff and celebrate each birthday and milestone.

When did you start working for Smart Express?
February 22nd, 2024.

What excites you about working at Smart Express?
I’m excited by the teamwork, recognition, and opportunities for both personal and professional growth. Working in dispatch means every day is different, bringing its own challenges with managing teams on the road and handling ETAs. These challenges keep things interesting and motivate everyone to stay on their toes, ensuring jobs are completed with customer satisfaction.

What are your hobbies and interests outside of work?
Outside of work, I enjoy spending time with my family. My daughter recently received the Dux award for Year 13 at Auckland Girls Grammar School and was awarded a $25,000 scholarship as a top achiever for 2024. She will be studying BCom/LLB at Auckland University in 2025. I am very family-oriented and love spending quality time with my family and friends.