Name: Smart Express Moving and Delivery Auckland
Brand: Smart Express
Rating: 4.8 (908 reviews)

Google Rating

4.8

Based on 977 reviews

Smart Express Moving and Delivery Auckland

4.8

Si Ke

08:44 21 Oct 21

Sharp service, came on time, confirmed twice the day prior. Polite, tidy, helpful, experienced. First class. A complete contrast to our last movers.

Michael Bell

07:57 19 Oct 21

Easy website; fair price, good communication and quick service. So it seems in keeping with the apparent reward nominations Smart Express has received. Thanks for a great first experience.

Dorina Jotti

05:17 18 Oct 21

Thank you all for a great experience.The whole team is very professional and caring. I can totally recommend this business. Dorina

Tafadzwa Shiri

07:44 17 Oct 21

On time efficient friendly and helpful highly recommended.

Angela Hodson

06:25 16 Oct 21

I would highly recommend this company. The person who booked this job asked all the right questions so we would have the right sized truck. Then on the day my furniture was moved in a careful and efficient manner.

Niko

23:26 15 Oct 21

I have used this company twice recently and cannot fault them at all. Lovely delivery drivers and always on time! Will definitely use again.

Mark Chester

05:28 12 Oct 21

Shahn & James were great removalists. Very friendly and helpful. We had some issues with access at the unloading end which meant all the furniture had to be pushed up quite a steep hill. They both took this on the chin with no complaints and managed to keep smiling even when it started raining! Highly recommend Smart Express.

Jeremy V M Austin

07:44 11 Oct 21

I would only use Smart Express to move. From start to finish, the service was excellent. The chaps who moved our belongs took the stress away on what was a very stressful day. Good value, professional, and I highly recommend using Smart Express. Thank you.

Kim Patel

00:02 11 Oct 21

Hamish goes extra mile for his customers. Highly Professional.I would highly recommend dealing with Hamish, when booked the job at Smart Express.

Billy Liu

22:12 10 Oct 21

The three staff they gave us were very polite, respectful and efficient which meant we were done in 1.5 hours

Lynnaire Liversedge

00:08 07 Oct 21

Very helpful Didnt maker oroblems Were solns oriented

Ryan Erasmus

18:49 06 Oct 21

We had 2 guys come and move a whole 4 bedroom house these guys worked so hard. There was one older guy in the team which was truly amazing these guys work real hard and do so with humour. They made our moving experience worthwhile

Natalie Hill

23:58 05 Oct 21

Smart Express really helped us out at the last minute when we had to move out of Auckland, during Level 3 lockdown and border restrictions, and another company let us down very badly. They went out of their way and came up with a very creative solution to our problem. The moving team were incredibly polite and professional and our only regret is not going straight to Smart Express in the first place.

Graeme McFadyen

08:37 05 Oct 21

Arrived early, were very helpful.

Richard Hulme

02:04 04 Oct 21

Amazing service despite being in Alert Level 3. Prompt service. Louise was able to arrange delivery at short notice. Pale and Ben did an awesome job despite the hot weather. They certainly earned their Vailimas! They took the greatest care with everything, including fragile items. Would highly recommend their services and already have another job booked. Fa'afetai tele!

Jenny

23:54 02 Oct 21

The team from Smart Express was very kind, quick and professional. They also handled everything with great care. Thank you so much for your hard work.

Tanya Durham

07:54 02 Oct 21

This company were so amazing to deal with I can’t recommend them enough.They moved me and 3 days later I found myself in a really dangerous situation in my new share house and had to go and stay at a friend’s place coz it wasn’t safe.Thank you so much to the receptionist Sheree, who I hysterically explained my situation to and she really sweetly settled me down and squashed me into their very busy Saturday and moved me again.Both times the guys were so lovely and soo fast! They had everything loaded and ready to go in 15 minutes…. Unbelievable!Again, thank you so much Smart Express!!!

Nuri Gocay

23:04 27 Sep 21

My lease ended in the middle of Level 4. It was a fairly terrible situation, and moving is pretty stressful as it is! Luckily, I found Smart Express. I called at the beginning of lockdown, not knowing where I was going, and got on their schedule.Fantastically easy to deal with, on-time, and did an absolutely legend job moving our large American furniture out of our house in Parnell, through a tiny lift in our new building, and into our new apartment in Kohi. The removalists were on the ball, working quickly, efficiently, and carefully. Seriously, y'all - fantastic work. Highly recommended.

Shannon Halpin

00:21 27 Sep 21

Excellent service . Quick easy and professional. Helped with disconnecting and reconnecting my washing machine too without hesitation. Would use again!!

Keryn Cashmore

07:34 26 Sep 21

A fantastic experience from start to finish! All staff that we dealt with (admin and movers) were friendly, professional and made the process incredibly straight forward. We were very impressed with the movers at both ends - they worked fast and packed more into the truck and our storage shed than we could have ourselves. It really did make the moving process super easy - I highly recommend and will be using again!

Holly Megan

07:30 26 Sep 21

The movers arrived on time and were very efficient. They knew how up dismantle and reassemble our sofas, which our last movers didn't know how to do. They kept offering to support with putting things together and placing things in the correct areas. Thank you!

Tim Jackson

07:16 26 Sep 21

Smart Express were professional from start to finish. They arrived on time, packed our stuff beautifully and unloaded at the other end with great care and attention. Really appreciate their attention and professionalism.

Nicholas C

09:12 24 Sep 21

My driver Matthew was friendly and professional, and observed Covid Level 3 guidelines well. I appreciated the ETA updates too. Thanks!

Rosemarie Dunning

07:53 22 Sep 21

Good communication on pick up times. Nice crew and all went smoothly. Linked in with schedule of crew in pickup area so very economical. Recommend.

Samantha Baxter

05:41 13 Sep 21

Fast, efficient and well communicated, thanks again Shahn & Pou!

Merianne Porter

05:43 09 Sep 21

Shahn and Pou from the Tauranga team were really Awesome. They were quick and efficient while also communicating clearly with us the customer, and having a few laughs at the same time.Especially during level 2 restrictionsAlso the efficiency of booking a time slot with Alan on the phone from the Hamilton team.Will definitely recommend your firm to others as we found you so efficient and also offered cash or eftpos option.Cheers Team, Keep up the great Service 👍👍👍🙂🙂

brad worthington

03:13 05 Sep 21

We had a great experience with the smart express team who moved our home contents during level 3. They followed all the procedures and we found them to be friendly, professional and efficient and took great care of our furniture and our home! We will definitely use them again. Thank you !

Maria Douglas

02:43 30 Aug 21

Great

fiona crummey

03:44 27 Aug 21

Had a great experience with the smart express team who moved our furniture, found them to be friendly, professional and efficient and took great care of our furniture and our home! Thank you !

Christopher Barugh

10:16 15 Aug 21

Very helpful. Would highly recommend. The guys were very responsive and had all the equipment to make the move as smooth as possible.

David Heilbron

05:26 15 Aug 21

Turned up on time and installed and assembled furniture. Cleaned up afterwards. Highly recommended.

Eloise Rose

07:49 14 Aug 21

Such lovely people, and so efficient! Movers are always expensive, but these guys were so worth it for our walk up apartments. Thanks Allan! You deserve employee of the month! I had emailed and called 3 times to confirm the several addresses we were picking up from, and Allan was given the wrong details but was totally apologetic and lovely despite the fact it wasnt any way his fault. His 2 team members were so polite and lovely, I would personally recommend them all to everyone I know 😊

Willow Guy

06:43 12 Aug 21

Smart express came to the rescue today after the moving company I had booked, cancelled last minute. I was able to be booked in the same day. The movers were polite, careful and so so efficient. They worked so quickly and the 3 bedroom house move was done before I knew it. I’m so pleased with the service and would definitely use smart express again.

Tate Simbanegavi

12:03 10 Aug 21

Such a great service and really great personnel. Booked 2 movers to move 2 bedrooms worth of furniture into a new flat. The original house was 2 storeys and we were moving into a 3 storey apartment. The guys were amazing, and got everything done so promptly and safely. Big thanks to the team 🙂

Casey Watkins

18:54 09 Aug 21

Team Nitin was so great! We tried for about an hour getting this desk down our stairs to no avail. They came in and hoisted it over our balcony like it was a feather! Only company I could find that works on Sundays, super responsive with their time and did such a great job! Super thankful!

Debbie Hay

20:49 06 Aug 21

An excellent team effort, they moved me from one apartment to the next in record time! Friendly and super professional people to deal with by phone, email and in person. Nothing was a problem, and the pricing was spot on. Happy to recommend them to others.

Matt Strong

16:54 03 Aug 21

Last minute these guys went above and beyond to help me as I was let down by someone else. More than willing to accommodate a same day service.They are now top of my list to call next time!

Charmaine & Hayden So

04:29 19 Jul 21

Vai, Dane and Rameka made our move easy and stress free. They rang in the morning to advise us of arrival time and once they arrived they quickly got on with the job, nothing was too difficult for these guys. Overall they were polite and very pleasant to deal with, highly recommended.

Steve O'Neill

06:07 30 Jun 21

Very friendly and professional service. Staff were quick and efficient to resolve an issue. Would recommend!

Carmel Lapwood

00:32 30 Jun 21

Excellent communication, friendly team who took lots of care with my possessions, highly recommended

Kellie Grant

23:02 19 Jun 21

Our family used Smart express Tauranga to move locally. The movers Joey and Reace, were punctual and very friendly. The truck was large enough to fit the entire house contents and outdoor furniture in one load. They were professional and efficient, finishing the move under the quoted time. The hourly rate is competitive and great value. I would recommend Smart express to anyone who is looking for local movers.

Anne Moir

22:11 16 Jun 21

These guys were great, went above and beyond what was expected to ensure that everything was correct. Would happily use them again.

Tiana Matthews

05:03 11 Jun 21

Honestly the best company I have worked with. I called Smart Express at approximately 1230 hours as another company cancelled last minute. By 1545 they had arrived at my doorstep. So professional, easy to talk to, great communication from start to finish. Very funny guys who did the pick up, and made the process so easy and stress free. Other companies charge so much more (talking triple in some cases) and the service does not match the price in my previous experiences. This company has very very reasonable prices, best on the market, and their service goes above and beyond. Thank you soo much for making my day stress free, and will definitely be using you in the future and will recommend you to everyone!! Worthy of more than 5 stars

Col Dougherty

03:55 07 Jun 21

We are so fastidious when it comes to our customer service and so when it comes to that final link in the sales chain, the delivery, we trust only Smart Express to do the job.They are a valuable and much appreciated extension of our business.

Chloe McKenzie

00:49 07 Jun 21

Efficient and friendly service- would highly recommend and use again.

Sarah Johnson

01:36 06 Jun 21

Nitin was amazing. So friendly and efficient. Would definitely use again and thoroughly recommend.

Britt Mann

18:54 05 Jun 21

Helpful, communicative, friendly, professional - kept in touch with ETAs on the day, would use again. Thanks heaps

Carlos Braga

23:53 30 May 21

I really recommend it. Louise sent me the quote, organised and communicated everything in advance, leaving no room for surprises. John called me the day before, clarifying the last details. The next day, John and Mason were there as agreed, and they did an outstanding job, super polite and careful with the furniture and the places they passed around. Inside the truck, they put blankets between every piece of furniture. Outstanding work!

Jade Montagu

05:44 22 May 21

Excellent prompt service. Van was huge and well equipped to move my MIL’s belongings. Recommended.

Micaela Wade

08:21 20 May 21

The packers and movers were super professional, efficient and went out of their way to make our move as seamless as possible - thanks so much!

Karen Williams

22:08 19 May 21

Steve and his team were bright and cheerful, turned up when expected and did what they were tasked to do, all with a smile. Would definitely keep them in mind as a recommendation for friends or myself.

Linda Lavin

01:27 18 May 21

Fantastic service, great communication re time arrival etc. done efficiently and with care.Personable guys. Can’t rate highly enough. Will recommend to everyone!!

Mehdi Bartari

20:13 17 May 21

They guys did a great job, they are more expensive than the rest but they do the job properly, and are responsive. Before Smart Express another company wasted our time for 5 days before telling us they can't do the job on Sunday because they couldn't find a driver!!! Smart Express accepted the job, quoted properly, confirmed immediately, sent the guys on time and did the job properly. No incidents or even scratch on any of the furniture, really happy with the work.

Cathy Baal

09:08 17 May 21

The booking guy was very helpful with choosing which size vehicle I needed. The moving guys were quick and efficient and very careful with my stuff. Thanks.

07:21 15 May 21

Excellent, professional service. Ben and Mona were fantastic and did such a wonderful job moving our items of furniture. They were so incredibly efficient. We couldn't have asked for a more reliable company, the process was easy and seamless. Thanks very much guys!

Sam Stuart

19:30 09 May 21

VERY impressed with Smart Express. Ganesh & Shaun (I think that was his name) were super friendly, professional, and very careful with my furniture.Their communication was great as well, which is always appreciated.They will definitely be my first choice, the next time I need something moved.

Dominic Sam

23:28 05 May 21

Great efficient service. Would recommend and use again.

Julia German

21:35 04 May 21

Smart express nous avait été chaleureusement recommandé par des amis et nous avons donc fait appel à eux pour notre déménagement.La prise de contact par téléphone s est faite très simplement et rapidement.L équipe de déménageurs a été ponctuelle et très gentille.Ils ont travaillé avec professionnalise et ont pris le plus grand soin de toutes nos affaires ainsi que de nos maisons (aucun "coup" dans les murs ni affaires abimées).Nous les recommandons à 100%.Merci beaucoup!

Kallan MacLeod

21:51 03 May 21

Ben and Manu were great. Careful and very helpful. Will call them again. Thank you!

dee bee

22:23 01 May 21

Courteous,helpful,proffesional.Friendly easy to work woth

Mitch Sanson

08:34 30 Apr 21

The team that moved us today I cannot rate high enough. They turned up on time and gave us plenty of notice when they were on their way, they were polite, professional and most importantly did a fantastic job.Would recommend them to anyone moving house.

Nivruti Vora

07:51 30 Apr 21

Looks like I cannot give a second review lol. We used moving service with you guys and it was great! The movers Josh and Bas (not sure if I'm naming correctly) were very professional and strong. They were on time to pickup and drop the furniture from the old to new house. Highly recommend them!!

Elizabeth du Preez

07:41 29 Apr 21

Nitin, Sam and Harry were awesome. They communicated well and was very prompt. They were very careful with our belongings and patient with us as it was a two stage move. Highly recommend them - very professional and respectful.

Selene Nguyen

08:30 28 Apr 21

I used smart express for my house move. Nitin-Sam-Harry were really good, they worked really fast and able to help us with all the oversized heavy items and other household items with ease. Highly recommended 👍👍

cherie broome

02:45 27 Apr 21

Highly recommend Smart Express/Tiger Transport. We moved our 3 bedroom house and hired 3 guys and a big truck and they were so great. Super fast at packing up the truck. And really nice friendly guys.

le duyanh

07:21 24 Apr 21

Awesome job Allan and Jacob!!! The company rang me 2 days before Booking day to confirm, then Allan texted me the night before to confirm the time they would come. Next morning they came on time, very fast and efficient. They even moved my piano without any extra charges. Will definitely use their service again. Thanks you guys so much!!!

Barry Schmidt

20:13 23 Apr 21

Got moved out of our house into our new one in express time. The 3 guys worked flat out lifting a lot of heavy stuff non stop. Very friendly, very professional and very quick. I can’t speak highly enough of the experience. Very fair rates too. Thank you heaps.

t f

07:04 22 Apr 21

Excellent service, professional and courteous guys with a fit for purpose truck. Willing to help and treated us and our possessions with respect. Definitely recommend and will use them again

Sarah Holdem

07:45 21 Apr 21

Excellent service - could not recommend them highly enough. They even dealt with the narrow driveway.

Andrea Nicholson

20:53 20 Apr 21

Everything from first contact was professional and helpful. I was contacted and updated by the woman taking my booking and the removalists prior to pick up. My furniture and items were packed with care and without damage. Would definitely recommend.

Libby Martin

09:19 19 Apr 21

Excellent service, on time, professional, hardworking guys who did a great job. I highly recommend.

Tom Oh

03:43 18 Apr 21

Excellent and we highly recommend.Smart Express helped us move house and every aspect of our experience with them was top notch.Customer service from the call centre was friendly and inviting with clear communication. Service from the movers was also friendly, courteous, a bit ahead of time, and efficient.All the people we spoke with from Smart Express were easy to talk with, friendly, knowledgeable, and had the tone of genuine care for us and our move. There was also clear and empathetic communication, and I mean that in the sense the folks at Smart Express know to keep their customers informed early and to manage expectations.The two guys who did the move were legends. They moved all our stuff quick and were strong as. One of the guys carried a tallboy by himself (one that'd normally be a two man carry) and he's just chatting away like it was nothing. The were ahead of schedule and rang early to see whether that worked for us, then text to let us know they were on their way.One notable thing: we have a large couch but had a very narrow doorway to get it through which requires a particular way to navigate the couch through. Before I could even pull up the photos of how we got it in, the guys had it through clean and were heading to the van. That really blew me away at how efficient and effective they were at their jobs.Again, phenomenal all around and we recommend 100%. We know who we'll call for our next move.Thanks, Smart Express.

Pete Young

22:08 16 Apr 21

Aman and Lokesh arrived on time and immediately went to work. They were courteous and worked quickly with the whole move taking abut 5 hours. I happily recommend them to anyone who is moving.

Steve Doust

06:37 16 Apr 21

Great service from Smart Express. Lousy drive but no complaints from the guys, well done.

Chamath Ekanayake

19:14 06 Apr 21

Smart Express has a great professional team. Last week we moved our 1,200 sqm office of 70 staff. It was a daunting task but Smart Express team made it so worry free for us. I can wholeheartedly recommend this company. Good job Smart Express. Keep up the good work guys.

Chhom Sean

21:42 01 Apr 21

Very good service, highly would recommend

Joanne Whitney

22:59 31 Mar 21

I had a delivery from Freedom Furniture to my home by your team, Fred and Polar.I wanted to let you know that they were exceptional in their service. They were courteous, helpful and friendly. They moved two large furniture pieces efficiently and seamlessly, removed all rubbish and even straightened the floor rug!Their care and attention to detail was a delight.

Katarina Adam

02:07 31 Mar 21

Hi, We recently moved house and were once again delighted with the services of Smart Express. Our movers were Peter, Jordon & Coltrane. They were efficient, diligent and showed considerable expertise. The only time we have experienced a house removal to this level was the previous time we moved with Smart Express. We highly recommend their services.Reg, Gena & Katarina Adam from Mike Pero Real Estate Manukau

Becky Henry

22:04 30 Mar 21

Very helpful and friendly staff! They did a great job, would use again and would happily recommend to others!

Philip Ayers

17:51 28 Mar 21

Did a great job of moving donated furniture for us. They showed great care and took pride in their work. Will use them again.

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