Thank you all for a great experience.The whole team is very professional and caring. I can totally recommend this business. Dorina
07:44 17 Oct 21
On time efficient friendly and helpful highly recommended.
06:25 16 Oct 21
I would highly recommend this company. The person who booked this job asked all the right questions so we would have the right sized truck. Then on the day my furniture was moved in a careful and efficient manner.
23:26 15 Oct 21
I have used this company twice recently and cannot fault them at all. Lovely delivery drivers and always on time! Will definitely use again.
05:28 12 Oct 21
Shahn & James were great removalists. Very friendly and helpful. We had some issues with access at the unloading end which meant all the furniture had to be pushed up quite a steep hill. They both took this on the chin with no complaints and managed to keep smiling even when it started raining! Highly recommend Smart Express.
Jeremy V M Austin
07:44 11 Oct 21
I would only use Smart Express to move. From start to finish, the service was excellent. The chaps who moved our belongs took the stress away on what was a very stressful day. Good value, professional, and I highly recommend using Smart Express. Thank you.
00:02 11 Oct 21
Hamish goes extra mile for his customers. Highly Professional.I would highly recommend dealing with Hamish, when booked the job at Smart Express.
22:12 10 Oct 21
The three staff they gave us were very polite, respectful and efficient which meant we were done in 1.5 hours
00:08 07 Oct 21
Very helpful Didnt maker oroblems Were solns oriented
18:49 06 Oct 21
We had 2 guys come and move a whole 4 bedroom house these guys worked so hard. There was one older guy in the team which was truly amazing these guys work real hard and do so with humour. They made our moving experience worthwhile
23:58 05 Oct 21
Smart Express really helped us out at the last minute when we had to move out of Auckland, during Level 3 lockdown and border restrictions, and another company let us down very badly. They went out of their way and came up with a very creative solution to our problem. The moving team were incredibly polite and professional and our only regret is not going straight to Smart Express in the first place.
08:37 05 Oct 21
Arrived early, were very helpful.
02:04 04 Oct 21
Amazing service despite being in Alert Level 3. Prompt service. Louise was able to arrange delivery at short notice. Pale and Ben did an awesome job despite the hot weather. They certainly earned their Vailimas! They took the greatest care with everything, including fragile items. Would highly recommend their services and already have another job booked. Fa'afetai tele!
23:54 02 Oct 21
The team from Smart Express was very kind, quick and professional. They also handled everything with great care. Thank you so much for your hard work.
07:54 02 Oct 21
This company were so amazing to deal with I can’t recommend them enough.They moved me and 3 days later I found myself in a really dangerous situation in my new share house and had to go and stay at a friend’s place coz it wasn’t safe.Thank you so much to the receptionist Sheree, who I hysterically explained my situation to and she really sweetly settled me down and squashed me into their very busy Saturday and moved me again.Both times the guys were so lovely and soo fast! They had everything loaded and ready to go in 15 minutes…. Unbelievable!Again, thank you so much Smart Express!!!
23:04 27 Sep 21
My lease ended in the middle of Level 4. It was a fairly terrible situation, and moving is pretty stressful as it is! Luckily, I found Smart Express. I called at the beginning of lockdown, not knowing where I was going, and got on their schedule.Fantastically easy to deal with, on-time, and did an absolutely legend job moving our large American furniture out of our house in Parnell, through a tiny lift in our new building, and into our new apartment in Kohi. The removalists were on the ball, working quickly, efficiently, and carefully. Seriously, y'all - fantastic work. Highly recommended.
00:21 27 Sep 21
Excellent service . Quick easy and professional. Helped with disconnecting and reconnecting my washing machine too without hesitation. Would use again!!
07:34 26 Sep 21
A fantastic experience from start to finish! All staff that we dealt with (admin and movers) were friendly, professional and made the process incredibly straight forward. We were very impressed with the movers at both ends - they worked fast and packed more into the truck and our storage shed than we could have ourselves. It really did make the moving process super easy - I highly recommend and will be using again!
07:30 26 Sep 21
The movers arrived on time and were very efficient. They knew how up dismantle and reassemble our sofas, which our last movers didn't know how to do. They kept offering to support with putting things together and placing things in the correct areas. Thank you!
07:16 26 Sep 21
Smart Express were professional from start to finish. They arrived on time, packed our stuff beautifully and unloaded at the other end with great care and attention. Really appreciate their attention and professionalism.
09:12 24 Sep 21
My driver Matthew was friendly and professional, and observed Covid Level 3 guidelines well. I appreciated the ETA updates too. Thanks!
07:53 22 Sep 21
Good communication on pick up times. Nice crew and all went smoothly. Linked in with schedule of crew in pickup area so very economical. Recommend.
05:41 13 Sep 21
Fast, efficient and well communicated, thanks again Shahn & Pou!
05:43 09 Sep 21
Shahn and Pou from the Tauranga team were really Awesome. They were quick and efficient while also communicating clearly with us the customer, and having a few laughs at the same time.Especially during level 2 restrictionsAlso the efficiency of booking a time slot with Alan on the phone from the Hamilton team.Will definitely recommend your firm to others as we found you so efficient and also offered cash or eftpos option.Cheers Team, Keep up the great Service 👍👍👍🙂🙂
03:13 05 Sep 21
We had a great experience with the smart express team who moved our home contents during level 3. They followed all the procedures and we found them to be friendly, professional and efficient and took great care of our furniture and our home! We will definitely use them again. Thank you !
02:43 30 Aug 21
03:44 27 Aug 21
Had a great experience with the smart express team who moved our furniture, found them to be friendly, professional and efficient and took great care of our furniture and our home! Thank you !
10:16 15 Aug 21
Very helpful. Would highly recommend. The guys were very responsive and had all the equipment to make the move as smooth as possible.
05:26 15 Aug 21
Turned up on time and installed and assembled furniture. Cleaned up afterwards. Highly recommended.
07:49 14 Aug 21
Such lovely people, and so efficient! Movers are always expensive, but these guys were so worth it for our walk up apartments. Thanks Allan! You deserve employee of the month! I had emailed and called 3 times to confirm the several addresses we were picking up from, and Allan was given the wrong details but was totally apologetic and lovely despite the fact it wasnt any way his fault. His 2 team members were so polite and lovely, I would personally recommend them all to everyone I know 😊
06:43 12 Aug 21
Smart express came to the rescue today after the moving company I had booked, cancelled last minute. I was able to be booked in the same day. The movers were polite, careful and so so efficient. They worked so quickly and the 3 bedroom house move was done before I knew it. I’m so pleased with the service and would definitely use smart express again.
12:03 10 Aug 21
Such a great service and really great personnel. Booked 2 movers to move 2 bedrooms worth of furniture into a new flat. The original house was 2 storeys and we were moving into a 3 storey apartment. The guys were amazing, and got everything done so promptly and safely. Big thanks to the team 🙂
18:54 09 Aug 21
Team Nitin was so great! We tried for about an hour getting this desk down our stairs to no avail. They came in and hoisted it over our balcony like it was a feather! Only company I could find that works on Sundays, super responsive with their time and did such a great job! Super thankful!
20:49 06 Aug 21
An excellent team effort, they moved me from one apartment to the next in record time! Friendly and super professional people to deal with by phone, email and in person. Nothing was a problem, and the pricing was spot on. Happy to recommend them to others.
16:54 03 Aug 21
Last minute these guys went above and beyond to help me as I was let down by someone else. More than willing to accommodate a same day service.They are now top of my list to call next time!
Charmaine & Hayden So
04:29 19 Jul 21
Vai, Dane and Rameka made our move easy and stress free. They rang in the morning to advise us of arrival time and once they arrived they quickly got on with the job, nothing was too difficult for these guys. Overall they were polite and very pleasant to deal with, highly recommended.
06:07 30 Jun 21
Very friendly and professional service. Staff were quick and efficient to resolve an issue. Would recommend!
00:32 30 Jun 21
Excellent communication, friendly team who took lots of care with my possessions, highly recommended
23:02 19 Jun 21
Our family used Smart express Tauranga to move locally. The movers Joey and Reace, were punctual and very friendly. The truck was large enough to fit the entire house contents and outdoor furniture in one load. They were professional and efficient, finishing the move under the quoted time. The hourly rate is competitive and great value. I would recommend Smart express to anyone who is looking for local movers.
22:11 16 Jun 21
These guys were great, went above and beyond what was expected to ensure that everything was correct. Would happily use them again.
05:03 11 Jun 21
Honestly the best company I have worked with. I called Smart Express at approximately 1230 hours as another company cancelled last minute. By 1545 they had arrived at my doorstep. So professional, easy to talk to, great communication from start to finish. Very funny guys who did the pick up, and made the process so easy and stress free. Other companies charge so much more (talking triple in some cases) and the service does not match the price in my previous experiences. This company has very very reasonable prices, best on the market, and their service goes above and beyond. Thank you soo much for making my day stress free, and will definitely be using you in the future and will recommend you to everyone!! Worthy of more than 5 stars
03:55 07 Jun 21
We are so fastidious when it comes to our customer service and so when it comes to that final link in the sales chain, the delivery, we trust only Smart Express to do the job.They are a valuable and much appreciated extension of our business.
00:49 07 Jun 21
Efficient and friendly service- would highly recommend and use again.
01:36 06 Jun 21
Nitin was amazing. So friendly and efficient. Would definitely use again and thoroughly recommend.
18:54 05 Jun 21
Helpful, communicative, friendly, professional - kept in touch with ETAs on the day, would use again. Thanks heaps
23:53 30 May 21
I really recommend it. Louise sent me the quote, organised and communicated everything in advance, leaving no room for surprises. John called me the day before, clarifying the last details. The next day, John and Mason were there as agreed, and they did an outstanding job, super polite and careful with the furniture and the places they passed around. Inside the truck, they put blankets between every piece of furniture. Outstanding work!
05:44 22 May 21
Excellent prompt service. Van was huge and well equipped to move my MIL’s belongings. Recommended.
08:21 20 May 21
The packers and movers were super professional, efficient and went out of their way to make our move as seamless as possible - thanks so much!
22:08 19 May 21
Steve and his team were bright and cheerful, turned up when expected and did what they were tasked to do, all with a smile. Would definitely keep them in mind as a recommendation for friends or myself.
01:27 18 May 21
Fantastic service, great communication re time arrival etc. done efficiently and with care.Personable guys. Can’t rate highly enough. Will recommend to everyone!!
20:13 17 May 21
They guys did a great job, they are more expensive than the rest but they do the job properly, and are responsive. Before Smart Express another company wasted our time for 5 days before telling us they can't do the job on Sunday because they couldn't find a driver!!! Smart Express accepted the job, quoted properly, confirmed immediately, sent the guys on time and did the job properly. No incidents or even scratch on any of the furniture, really happy with the work.
09:08 17 May 21
The booking guy was very helpful with choosing which size vehicle I needed. The moving guys were quick and efficient and very careful with my stuff. Thanks.
07:21 15 May 21
Excellent, professional service. Ben and Mona were fantastic and did such a wonderful job moving our items of furniture. They were so incredibly efficient. We couldn't have asked for a more reliable company, the process was easy and seamless. Thanks very much guys!
19:30 09 May 21
VERY impressed with Smart Express. Ganesh & Shaun (I think that was his name) were super friendly, professional, and very careful with my furniture.Their communication was great as well, which is always appreciated.They will definitely be my first choice, the next time I need something moved.
23:28 05 May 21
Great efficient service. Would recommend and use again.
21:35 04 May 21
Smart express nous avait été chaleureusement recommandé par des amis et nous avons donc fait appel à eux pour notre déménagement.La prise de contact par téléphone s est faite très simplement et rapidement.L équipe de déménageurs a été ponctuelle et très gentille.Ils ont travaillé avec professionnalise et ont pris le plus grand soin de toutes nos affaires ainsi que de nos maisons (aucun "coup" dans les murs ni affaires abimées).Nous les recommandons à 100%.Merci beaucoup!
21:51 03 May 21
Ben and Manu were great. Careful and very helpful. Will call them again. Thank you!
22:23 01 May 21
Courteous,helpful,proffesional.Friendly easy to work woth
08:34 30 Apr 21
The team that moved us today I cannot rate high enough. They turned up on time and gave us plenty of notice when they were on their way, they were polite, professional and most importantly did a fantastic job.Would recommend them to anyone moving house.
07:51 30 Apr 21
Looks like I cannot give a second review lol. We used moving service with you guys and it was great! The movers Josh and Bas (not sure if I'm naming correctly) were very professional and strong. They were on time to pickup and drop the furniture from the old to new house. Highly recommend them!!
Elizabeth du Preez
07:41 29 Apr 21
Nitin, Sam and Harry were awesome. They communicated well and was very prompt. They were very careful with our belongings and patient with us as it was a two stage move. Highly recommend them - very professional and respectful.
08:30 28 Apr 21
I used smart express for my house move. Nitin-Sam-Harry were really good, they worked really fast and able to help us with all the oversized heavy items and other household items with ease. Highly recommended 👍👍
02:45 27 Apr 21
Highly recommend Smart Express/Tiger Transport. We moved our 3 bedroom house and hired 3 guys and a big truck and they were so great. Super fast at packing up the truck. And really nice friendly guys.
07:21 24 Apr 21
Awesome job Allan and Jacob!!! The company rang me 2 days before Booking day to confirm, then Allan texted me the night before to confirm the time they would come. Next morning they came on time, very fast and efficient. They even moved my piano without any extra charges. Will definitely use their service again. Thanks you guys so much!!!
20:13 23 Apr 21
Got moved out of our house into our new one in express time. The 3 guys worked flat out lifting a lot of heavy stuff non stop. Very friendly, very professional and very quick. I can’t speak highly enough of the experience. Very fair rates too. Thank you heaps.
07:04 22 Apr 21
Excellent service, professional and courteous guys with a fit for purpose truck. Willing to help and treated us and our possessions with respect. Definitely recommend and will use them again
07:45 21 Apr 21
Excellent service - could not recommend them highly enough. They even dealt with the narrow driveway.
20:53 20 Apr 21
Everything from first contact was professional and helpful. I was contacted and updated by the woman taking my booking and the removalists prior to pick up. My furniture and items were packed with care and without damage. Would definitely recommend.
09:19 19 Apr 21
Excellent service, on time, professional, hardworking guys who did a great job. I highly recommend.
03:43 18 Apr 21
Excellent and we highly recommend.Smart Express helped us move house and every aspect of our experience with them was top notch.Customer service from the call centre was friendly and inviting with clear communication. Service from the movers was also friendly, courteous, a bit ahead of time, and efficient.All the people we spoke with from Smart Express were easy to talk with, friendly, knowledgeable, and had the tone of genuine care for us and our move. There was also clear and empathetic communication, and I mean that in the sense the folks at Smart Express know to keep their customers informed early and to manage expectations.The two guys who did the move were legends. They moved all our stuff quick and were strong as. One of the guys carried a tallboy by himself (one that'd normally be a two man carry) and he's just chatting away like it was nothing. The were ahead of schedule and rang early to see whether that worked for us, then text to let us know they were on their way.One notable thing: we have a large couch but had a very narrow doorway to get it through which requires a particular way to navigate the couch through. Before I could even pull up the photos of how we got it in, the guys had it through clean and were heading to the van. That really blew me away at how efficient and effective they were at their jobs.Again, phenomenal all around and we recommend 100%. We know who we'll call for our next move.Thanks, Smart Express.
22:08 16 Apr 21
Aman and Lokesh arrived on time and immediately went to work. They were courteous and worked quickly with the whole move taking abut 5 hours. I happily recommend them to anyone who is moving.
06:37 16 Apr 21
Great service from Smart Express. Lousy drive but no complaints from the guys, well done.
19:14 06 Apr 21
Smart Express has a great professional team. Last week we moved our 1,200 sqm office of 70 staff. It was a daunting task but Smart Express team made it so worry free for us. I can wholeheartedly recommend this company. Good job Smart Express. Keep up the good work guys.
21:42 01 Apr 21
Very good service, highly would recommend
22:59 31 Mar 21
I had a delivery from Freedom Furniture to my home by your team, Fred and Polar.I wanted to let you know that they were exceptional in their service. They were courteous, helpful and friendly. They moved two large furniture pieces efficiently and seamlessly, removed all rubbish and even straightened the floor rug!Their care and attention to detail was a delight.
02:07 31 Mar 21
Hi, We recently moved house and were once again delighted with the services of Smart Express. Our movers were Peter, Jordon & Coltrane. They were efficient, diligent and showed considerable expertise. The only time we have experienced a house removal to this level was the previous time we moved with Smart Express. We highly recommend their services.Reg, Gena & Katarina Adam from Mike Pero Real Estate Manukau
22:04 30 Mar 21
Very helpful and friendly staff! They did a great job, would use again and would happily recommend to others!
17:51 28 Mar 21
Did a great job of moving donated furniture for us. They showed great care and took pride in their work. Will use them again.
Tuan Anh Luu
23:05 26 Mar 21
Their service is probably not the cheapest one, but ought to be the nicest moving guys I've meet. Arrived a little early than scheduled, the moving guys are friendly, fast and treated my stuffs as careful as they are moving theirs. I can't complaint a thing about customer service either.In short, I will definitely use their services again in the future.