
Meet our amazing team.
All the Smart Express Office Teams are highly motivated to deliver the best customer service. Do not hesitate to call us for any questions you may have.

Susan Spelman
Co-Founder / Business Development
After working for DHL for over 20 years, Susan decided that her knowledge and expertise could be utilised starting her own business. Susan loves creating a happy environment for the team and building relationships with both her team and customers.

Devan Devaroyan
Co-Founder / Business Development
Devan has worked over 20 years in the NZ Courier and Freight Industry in a broad range of management roles. Devan’s role at CourierPost and Roadstar Transport had him working with many of NZ’s leading companies designing and managing supply-chain solutions.

Nick Sawers
Business Development Manager
Nick has been a part of the Smart Express team since 2008 after working alongside Devan for many years as a Regional Sales Manager at CourierPost. Nick saw Smart Express as an opportunity to help provide a reliable and unique delivery service company.

Mark Ross
National Sales Manager
Mark joined us following an extensive career in media sales. He is delighted to have joined the awesome team here at Smart Express and is proud to be part of a company that strives for genuine customer excellence and fast growth.

Andrew Miller
Chief Financial Officer
Andrew works closely with the directors and looks after the financial, commercial and legal affairs of the fast growing Smart Express business. He is a Chartered Accountant with over 30 years’ experience across a range of substantial corporate enterprises in New Zealand and the UK.

David Baird
National Operations Manager
David joined the team after we joined forces with Tiger Transport in February 2019. David brings a wealth of knowledge from the house removal industry which helps improve the quality of our service for our customers.

Wayne Bromilow
Tauranga Sales Manager
Wayne joined us November 2019 as the regional manager based in Tauranga. He has responsibility for the Tauranga/BOP operations across both sales and operations. Wayne is one of many South Africans to move to the beauty and relative safety of NZ a little under 3 years ago. Given he lives in beautiful Papamoa you can’t really blame him.

Dave Skarratt
Hamilton Business Development
Dave helped launch the Tauranga branch back in 2018 when Smart Express first expanded into Tauranga. After a short time away, he has come back on board to help service our growing customer base in Hamilton.

Dan Raman
Dispatch Team Leader
Dan’s job making the moving and delivery process efficient for our customers. This will ensure customers are in the loop every step of the way. Ensuring each delivery is allocated sufficient time is Dan’s forte.

Lana Nayagar
Key Commercial Accounts Senior Support Executive
Lana is responsible for all of the Auckland and Tauranga customer logistics of the Smart Express operation. She is also our Smart Express Team Leader. There is nothing Lana cannot do and does not know about Smart Express. She does however need her daily fix of coffee. A day without coffee is something she can’t do. Lana is a knowledge machine and makes her incredibly valuable to our company.

Zoya Dean
Team Leader
Zoya joined the Smart Express team in October 2019 and has been a valuable asset ever since she joined the Smart Express family. She is the team leader across the inbound sales and customer service teams. Responsibilities extend to customer resolution management drawing of her great customer service skills. Zoya is well known around the office for her sweet tooth.

Kyle Ahmu
Senior Sales Consultant
Kyle has bucket loads of experience in the transport removal industry. Over the last 15 years he’s done just about every role possible, including being an Owner Driver. As Senior Sales Consultant with Smart Express his primary roles is providing expert advice, consultancy and quoting services for customers wanting a full pack and move service.

AJ Ratu
Commercial Customer Support
AJ’s role in the team is to support our commercial customers and our owner drivers. She is also a great multi-tasker and works with all sectors of the Smart Express team when they need a hand. If you have a problem, she will try her best to find you a solution. Her focus on providing excellent customer service along with her friendly attitude makes AJ the perfect fit for Smart Express.

Sara Payne
Commercial Customer Support
AJ’s role in the team is to support our commercial customers and our owner drivers. She is also a great multi-tasker and works with all sectors of the Smart Express team when they need a hand. If you have a problem, she will try her best to find you a solution. Her focus on providing excellent customer service along with her friendly attitude makes AJ the perfect fit for Smart Express.

James Coldham
Commercial Customer Support
Kyle has bucket loads of experience in the transport removal industry. Over the last 15 years he’s done just about every role possible, including being an Owner Driver. As Senior Sales Consultant with Smart Express his primary roles is providing expert advice, consultancy and quoting services for customers wanting a full pack and move service.

Grace Havea
Telesales & Customer Support
Grace is one of our Dispatch experts. She allocates the residential customer moves and deliveries to the drivers. Based on their location on the map, as all of our vehicles are GPS tracked. We know where your move or delivery is at all times.

Stuart Baker
Sales and Customer Support
Stuart brings a wealth of knowledge and information from previous roles across many industries. Stuart works within our private sales team, making sure every job is done well from booking with us through to your moving day. He also makes sure all our customers are satisfied with their experience with Smart Express.

Annie Fouri
Tauranga Customer Support
Annie has recently joined our ever growing Tauranga team in July 2020. She works in customer care as well as administrative support across all areas including private sales, commercial customers and related dispatch operations. Originally from South Africa, Annie enjoys spending time outside of work with her husband and two kids.

Oshadha (Osh) Kulathunga
Operations and Dispatch
Osh joined Smart Express at the end of 2019 and has fitted in well with our team. He works in dispatch and deals with driver queries and commercial operations. Osh hails from Sri Lanka. When he isn’t working in the office you will find him in the gym. He makes the rest of the office sloths feel a little inadequate. He is a great team player too.

Shelly Xie
Accounts and Administrator
Shelly has an excellent eye for detail which is a great skill to have in our finance team. Shelly’s accounting skills and her calm personality make her a perfect fit to our team in Auckland.

Karen Riley
Accounts Receivable
Karen joined to help with our Finance team. Karen started off as a primary school teacher but her passion for travel led her to go around the world travelling. Karen also has a passion for sport, where she volunteers her time to many international sporting events like the Rugby World Cup and ASB Tennis Classic.

Olivia Spelman
Sales & Marketing Coordinator
Olivia is currently studying Commerce at University, majoring in Marketing and International Business. Olivia works part-time for us helping out with marketing tasks and functions. When she isn’t studying or working, you’ll find her baking some delicious treats and cakes for any office celebration.

Mateen Shaik
Sales Support
Mateen is a second year Auckland University student studying a Bachelor of Science and Majoring in Physiology. Mateen works part time for us and loves playing grass hockey, watching sports and helping his robotics team that he represented at his school which he thoroughly enjoyed.

Jono Baker
Sales Support
Jono is studying at Auckland University while working part time for the Smart Express Team he works in both dispatch and sales support. He likes to play the guitar and loves his football. His favourite EPL club is Everton. Naturally this jars with the two Liverpool supporters in the office.
Contact us now for a free quote and to help with your questions.
You can call our Auckland office weekdays and weekends for a free quote. You can also book online via our Online Quote Wizard.
Head Office
Smart Express Auckland
1/19 Hannigan Drive
Saint Johns, Auckland 1072
Hours
Mon to Fri: 7am – 7pm
Sat: 7am to 7pm
Sun: 7am to 7pm
Via Email
auckland@smartexpress.co.nz
tauranga@smartexpress.co.nz
hamilton@smartexpress.co.nz
Via Phone
Tel AKL: 09 22 22 555
Tel TGN: 07 22 20 555
Tel HAM: 07 22 22 555