After working for DHL for over 20 years, Susan decided that her knowledge and expertise could be utilised starting her own business. Susan loves creating a happy environment for the team and building relationships with both her team and customers.
Devan has worked over 20 years in the NZ Courier and Freight Industry in a broad range of management roles. Devan’s role at CourierPost and Roadstar Transport had him working with many of NZ’s leading companies designing and managing supply-chain solutions.
Nick has been a part of the Smart Express team since 2008 after working alongside Devan for many years as a Regional Sales Manager at CourierPost. Nick saw Smart Express as an opportunity to help provide a reliable and unique delivery service company.
Andrew works closely with the directors and looks after the financial, commercial and legal affairs of the fast growing Smart Express business. He is a Chartered Accountant with over 30 years’ experience across a range of substantial corporate enterprises in New Zealand and the UK.
Mark joined us following an extensive career in media sales. He is delighted to have joined the awesome team here at Smart Express and is proud to be part of a company that strives for genuine customer excellence and fast growth.
David joined the team after we joined forces with Tiger Transport in February 2019. David brings a wealth of knowledge from the house removal industry which helps improve the quality of our service for our customers.
Dave joined us to help open and manage our Tauranga branch. Being a Tauranga local and having previously worked with Co-Founder Devan, he was the perfect fit to our team. Our Tauranga branch has been incredibly successful thanks to Dave and his team. Tauranga has a 2 man truck and 2 man van ready to help our Tauranga customers. Dave is currently looking to expand his team.
AJ’s role in the team is to support our commercial customers and our owner drivers. She is also a great multi-tasker and works with all sectors of the Smart Express team when they need a hand. If you have a problem, she will try her best to find you a solution. Her focus on providing excellent customer service along with her friendly attitude makes AJ the perfect fit for Smart Express.
Chris’ job is to make sure all of our customers big moving day runs smoothly. Finding the best option for Smart Express customers is his priority.
Lana is responsible for all of the Auckland and Tauranga customer logistics of the Smart Express operation. She is also our Smart Express Team Leader. There is nothing Lana cannot do and does not know about Smart Express. She does however need her daily fix of coffee. A day without coffee is something she can't do. Lana is a knowledge machine and makes her incredibly valuable to our company.
Grace is one of our Dispatch experts. She allocates the residential customer moves and deliveries to the drivers. Based on their location on the map, as all of our vehicles are GPS tracked. We know where your move or delivery is at all times.
Dan's job making the moving and delivery process efficient for our customers. This will ensure customers are in the loop every step of the way. Ensuring each delivery is allocated sufficient time is Dan’s forte.
Nitin has a passion for the business and for accounting. He enjoys working both with our customers and our driver teams. His friendly persona and willingness to go the extra mile to make him a great addition to the Smart Express finance team.
Shelly has an excellent eye for detail which is a great skill to have in our finance team. Shelly’s accounting skills and her calm personality make her a perfect fit to our team in Auckland.
Lorraine became a part of our Smart Express team in February 2019 after we joined forces with Tiger Transport. Lorraine loves engaging with our customers over the phone and helping them find the best solution for their move.
Sara became a part of our Auckland team in February 2019 after we joined forces with Tiger Transport. Sara now works with our dispatch team and is enjoying being a part of our Smart Express family.
Mateen is a second year Auckland University student studying a Bachelor of Science and Majoring in Physiology. Mateen works part time for us and loves playing grass hockey, watching sports and helping his robotics team that he represented at his school which he thoroughly enjoyed.
Olivia is currently studying Commerce at University, majoring in Marketing and International Business. Olivia works part time for us, so when she isn’t studying or working you’ll find her baking some delicious treats.
Gaby is our Marketing Intern from France. Gaby is currently completing her International Business degree and once she completes her internship with us she’ll be a Business Graduate. She enjoys sharing pictures of the drivers and the team in the office so you can see what our team get up to.
