Susan loves creating a happy environment for the team. She enjoys building relationships both inside and outside of Smart Express. After working for DHL for over 20 years, she decided her expertise could be utilised in creating an excellent moving and delivery company.
Devan has worked over 20 years in the NZ Courier and Freight Industry. In a broad range of management roles. Devan’s roles at CourierPost and Roadstar Transport had him working with many of NZ’s leading companies designing and managing supply-chain solutions.
Nick started with the company in 2008. He worked with Devan for many years as regional sales manager at CourierPost. He has brought many years of experience to Smart Express. He saw an opportunity to help provide a reliable and unique delivery service company.
AJ is the Smart Express Auckland office multi tasker! She is always prepared and ready to lend a helping hand to whoever needs it. AJ loves bringing the team together and always has a big smile on her face.
Hilary is our star customer service expert. Her job is to help our customers find the right vehicles for their move. She can help answer your questions. Hilary loves booking in jobs and customer relationships.
Chris is the Smart Express Team's “De-stresser!” His job is to make sure all our customers’ Big Moving Day goes well, and is stress-free as possible. Finding the best option for our customers is his priority.
Lana compares her job to fitting a tricky puzzle together. She is responsible for all the Auckland and Tauranga customer logistics of the Smart Express operation. She enjoys finding the best fit for all of the moving pieces. She is a real whizz for our team and customers.
Grace is the Smart Express Dispatch Queen! She allocates the residential customer moves and deliveries to the drivers. Based on their location on the map, as all of our vehicles are GPS tracked. We know where your move or delivery is at all times!
Dan's job is to make the moving and delivery process as efficient as possible. This will ensure our customers are in the loop every step of the way. So we maximise the number of jobs each day. Ensuring each delivery is allocated sufficient time is Dan’s forte.
Dave joined us recently to help open our Tauranga branch. Being a local and having worked with Devan before, he was the perfect fit. Dave has 2 strong movers and a moving van ready to help our Tauranga customers. Dave is hiring new staff.
Sophie moved over from the UK to New Zealand to come and join the Smart Express team. She loves interacting with our customers on Social Media, and helping to create an overall better customer experience. She is a real gem!
Nitin is one of the newest Smart Express team members and comes to us with a passion for business accounting. Nitin’s friendly and welcoming persona makes him a very helpful addition to the Smart Express Auckland team.
Mateen is a second year Auckland university student studying a Bachelor of Science and Majoring in Physiology. Mateen loves playing grass hockey, watching sports and helping his robotics team that he represented at his school which he thoroughly enjoyed.
Ruby is in her fourth year studying Dental Surgery. Ruby enjoys playing social sports. Her passion in her spare time is drawing. Before starting at Smart Express, Ruby and Mateen didn’t know each other from University. However from day 1, they are getting on brilliantly!
Andrew has recently joined our Auckland office team. He is assisting Nitin with the accounts over December. Christmas is one of our busiest times of the year. Andrew has known Co Founder Susan for several years now and is enjoying working with her and the rest of the team.
