Efficient and friendly service... the movers we had were very organized, professional and trust worthy. They gave us peace of mind that our furniture and belongings were being looked after. Highly recommend the movers that Smart Express allocated for our move!!
Smart Movers Express are by far the BEST service I have ever experienced regarding moving houses. Strongly recommend and worth the money! Gary and Fita were our movers and they were incredibly fast, organised and moved EVERY item without any trouble. We’ve had very unpleasant experiences with other movers in the past, which ultimately resulted in us paying over the intended hourly rate due to poor services. However, Gary and Fita from Smart Movers Express went above and beyond and even more! They did two moves for us, going to two different addresses all in a total of 2 hours. These two were so positive, friendly, hospitable, strong and always kindly asked where to put the items. There were no issues at all. We are 100% content and we hope these guys get a promotion! They were amazing to work with and we really appreciated their time, their positivity and for making our move stress-free! ❤️🚚📦 Thanks boys for all your hard work!
We had the best experience with this company. Jak and Shaun were super professional and really easy to deal with. They were responsive and proactive with a super positive attitude. Both have done an outstanding job, everything was moved quickly and carefully. We could not recommend them enough, thank you team for making our moving day look so easy!
Vai, Dane and Gippy did an amazing job moving my friend's contents. They were polite and very professional but what stood out most was they went above and beyond to make the items fit into the storage space. Will definitely use again and recommend them to others.
I have given 5 star even though we waited over three hours for the truck to arrive as they were short staffed probably due to COVID. When a replacement truck was sent the two men were very professional and hard working and stayed late to get the job done. Very good service from the woman who booked us.
Great communication throughout the entire process. The movers had a tough job dealing with going up and down stairs for over 2 hours non-stop but they handled it professionally and were super easy to work with. As a result, our move went super smoothly. Highly recommended!
My son in law arranged with SmartExpress to collect his professional drum kit & deliver it to our home. Mathew texted me on collection giving me an approx time of delivery. He arrived as indicated & delivered all 6 parcels to our music room. Very professional, polite & on time. Very pleased.
We had 2 x 2 man trucks with us from 8am-4pm. I would book them all (Ngati, Sean, Si and Jack) in a heartbeat for the following reasons:1) they arrived on time and worked hard, not taking longer for the job than was necessary2) they are all very kind and friendly, and responsive to the needs I had on the day3) they trouble shooted well and got the job done to a high standard4) they were fun to have around whilst at the same time very professional5) they took great care in wrapping and stacking things well into their trucks, meaning no breakages, dents, or scratches on anything (3 houses worth!)6) value for money. I have moved a lot of times in my life, and this was by the far the speediest and hassle free move!No qualms in recommending these particular guys!Only thing to double check when getting your quote is that the trucks can get down the driveway, when full. A test was done (not by these drivers) with non full trucks, down our tricky, steep driveway and it worked- however when the trucks were full, they couldn’t make it down the driveway all the way. This was not their error, rather the bookers error. The booker did end up coming on site to trouble shoot and sort it out, so it did work out well thankfully.
Slightly higher price but a very convenient job deivering our lounge suite and transferring the old suite to its new owner. The two gentlemen who did the job were curteous and herlpful with the assembly and positioning of our furniture
Smart Express’s service is just the best!Everything went so smooth and easy from the booking to the actual move eliminating all the stress and hassles involved with moving.The moving team took very good care of us and our belongings, they were fast, well presented and very pleasant to work with.We will definitely be recommending your company to friends and family!
I highly recommend this company. Today is my house moving day and we have so many stairs and tricky points but these guys just made these challenges like nothing. They have done an excellent job. Thank you so much to make my moving so much easier.
The whole team really did everything they can to help make the overwhelming experience of moving as smooth as possible. Our movers James and Suk were very polite and professional. As always, we’d continue to recommend Susan and her team to everyone we know who are moving. Thank you.
From start to finish the team cared, they really looked after all the detail of the move and provided terrific support. Excellent communication setting up the move by Rick, thank you. Alan’s team were magnificent - very professional, quick, careful and a total pleasure to deal with, thank you. I would highly recommend Smart Express. Total value for money - and reasonably priced.
Excellent service with Smart Express moving and delivery service. The two men were very helpful and courteous and they treated the furniture with care. This is the second time I have used Smart Express and I highly recommend them.
Everything in my home loaded professionally & carefully into truck, delivered to new address on other side of Auckland, and then professionally & carefully unloaded into new home. They came exactly on time, were professional and showed great customer service - eg they followed my hand-drawn plan on where I wanted my furniture & dismantled/put back together my bed frame 😊
Excellent service. Excellent communication from the team. The men were amazing as well. Turned up on time. Worked hard. Did a fabulous job. Highly recommend these guys. Great experience from start to end
Had an awesome experience with Ganesh with his van.he was so helpful and professional. Got our small house move done in great time looking after our furniture in the process. Called and booked in and had job done with just 3 days notice. Would highly recommend thank you so much
Was lucky enough to have Ben and Miami as my movers last weekend. Absolutely amazing team, who brightened my day. They were efficient and never complained even when lifting heavy furniture up my very narrow stair case. Even offered to put furniture in certain rooms for me so I wouldn’t have to move it again myself. Couldn’t have asked for better movers will highly recommend Ben and Miami to any friends looking to move in the future.
I got stood up by the original movers I had booked for a house move. Thought it was unlikely I would be able to find any movers the same morning. But I thought I would try my luck with Smart Express. I called them around 10.40am and by 11.50am they had 2 men and 40 cubic meter truck at my doorstep. They were great - very efficient and careful with our furniture etc. They saved me from a very stressful morning!
Very good communication before and on the day. I was able to call and speak to customer service over the weekend. James who led the 3-man job was very professional and hard working. They tied up our belongings well in the truck so things wouldn’t get damaged in transit. Thumbs up.
What a great experience from the young man who helped me when i called on Sunday to the mover guys who picked up and delivered my furniture today all polite courteous friendly and professional - good to know the great service i got October 2020 has not changed keep up the good work thankyou so much
I recently used Smart Express delivery service to pick up a very heavy washing machine and dryer. The guys were polite and helpful. The price was very good and the response and communication was excellent. I will using them again very soon. Thanks Guys.
This was a move from Hamilton to Auckland. I got a few quotes for moving and they came in well better than the others. Though I was mildly hesitant considering that difference we went with them anyway. The team turned up on time but with an extra person as well, which was a big help. They got cracking straight away and didn't stop for one second. I even offered to get them coffee and said it would be ok to take 5 and drink it but they refused, said they'd get one on the drive between places and just pushed on. They packed the truck so well, like SO well. Unloaded super fast as well and there was only one small scuff on the chest freezer - all things considered that's nothing given the truck was completely full without an inch to spare. I would 100% use them again and ask for Mana, Harry & Mandeep - so good 👍!Thanks guys for an easy move.
Absolute legends. We were left in a huge bind - we had booked NZ Top Mover who didn't show up or return any calls, despite taking my deposit (trying to resolve this). Louise and the Smart Express team came to the rescue. We had to move a whole household of stuff that day, and it wasn't an issue. The boys were proper pros, from start to finish. Thank you team, you saved us.
Falani & Paul did a fantastic job helping deliver my dining sets, even at Friday afternoon offwork time. I was impressed by their high quality service and sweet smile. Trustworthy and highly recommended.
A huge thank you to Rick from Smart express for all his efforts quoting for and arranging my collection and delivery. His great communication and excellent customer service was greatly appreciated and took the stress out of arranging transportation.Also, a big shout out to Ben and Manu who took care of the delivery. Such lovely guys who were very professional. I really appreciated their great communication around delivery times, and they did a fantastic job of delivering my furniture - at least one piece of which was very awkward and heavy. Plus, they negotiated an awkward driveway to do so.I am very happy with the service I received from everyone concerned and couldn’t recommend Smart Express more highly.
Best crew I've had the pleasure of dealing with. I have things delivered twice sometimes three times a week. Today fortunately, I got the crew from SMART EXPRESS not only where they on-time and professional there are very courteous. We made a mistake and the were awesome and understanding. Can't praise these guys enough. Thank you so much for being an awesome team.
Dan, Nitin and his team of movers at Smart Express transported my household contents 400km between cities in the North Island of New Zealand recently. At each point they made every effort to fit in with my schedule and gave timely and accurate advice and feedback regarding time-frames and costs etc. The team spirit of cooperation, congeniality and readiness to go the extra mile to ensure my needs were met was very apparent. Nothing was damaged or broken. I would not hesitate to use their service again and recommend them to others.