5 Star Reviews from our customers is our Mission! Read our amazing Google reviews below

See our moving company reviews below.

Earning a 5-Star review from our customers after every move, every day of the week, is our mission. To date, our moving teams have received over 1,700 positive TradeMe reviews, over 800 Facebook reviews and over 2,000 Google reviews.

To post a review for our moving teams please click on the appropriate link below:
Auckland TradeMe review page, or Google review page.
Hamilton TradeMe review page, or Google review page.
Tauranga TradeMe review page, Google review page.
Wellington Google review page.

Rest assured your items will be delivered to your home or office safely and with expert care. 

2 DEGREES BUSINESS AWARDS WINNER - PEOPLE'S CHOICE 2024 - AUCKLAND CENTRAL

Had a move booked for a 2 bedroom unit (mostly empty) to be transported to a storage unit. Team arrived ontime however were not willing to help move items due to “neighbours reporting them” previously, however were happy to take the items home for themselves. When they moved the couch out they damaged newly painted walls and door frames, all which were reported straight away to smart move. The total move cost me over $900 double what it cost me to move in, when it came to paying I found out they were subcontractors to smart move, not smart move themselves so was paying into a random bank account and no receipt was received or invoices. After sending through the damages I had to get these fixed due to renting the property out. Smart Express wanted a quote and jump through hoops to make the charge back process difficult to which I gave up in the end when they wanted an itemised invoice. All in all, disappointing as all the storage companies recommend them but they’re double the price of everyone else. Now they’re replying discrediting my review but I’ve check and definitely have the right company.
Response from the owner:Hi Temara, we can't find any bookings under your name so have no way of reaching out to you to get this resolved. Your previous review only mentioned Smart Move, which is why we queried it. We pride ourselves on delivering a 5 star services as is supported by our many reviews. If you have had an issue, we would like the opportunity to understand it further to ensure it doesn't happen again and also get a resolution for you. Please call 09-2222555 and ask for Devan or email us so we can review this and resolve it, thanks
Lika and Kayden were exceptional in moving our new bed to our upstairs bedroom and taking the old bed to the downstairs bedroom. They were very kind and courteous. Thank you both.
Response from the owner:Hi Carol, Thank you so much for your kind words! We’re delighted to hear that Like and Kayden made your move smooth and easy. We’ll be sure to pass your feedback on to them they’ll really appreciate it. Thanks again for choosing Smart Express!
We have used Smart Express twice recently, and they were excellent. On time and very efficient. Nothing was a problem. Would highly recommend.
Response from the owner:Hi Rebecca, Thanks so much for your kind words! We’re really glad to hear you’ve had great experiences with our team. We appreciate your continued trust and recommendation!
Great service, picked up items on time, with friendly efficient delivery, I would definitely use Smart Express again.
Response from the owner:Hi Lynette, Thank you for your lovely feedback! We’re so pleased you were happy with the pickup and delivery service. We look forward to helping you again soon!
From the initial phone call to the final payment, this company was a dream to work with. They were knowledgeable, kind, and upfront. The cost is a little higher than some other companies that friends have hired in the past, but that’s because of their high quality service! Yad and Tarsem were super polite, strong, and efficient! Even with a piano, the two of them made our move so quick!
Thank you Smart Express!
Response from the owner:Hi Jessie, Thank you for your thoughtful feedback. We're pleased to hear that your experience with our team, especially Yad and Tarsem, met your expectations. It's always our goal to provide high-quality, efficient service, and we're glad we could make your move a smooth one. If you need anything in the future, please don’t hesitate to reach out.
Dan team is very efficient and hard working. They were quite helpful and Dan has shown excellent effort in completing our house moving day pleasant and finish on time. Very good experience and reliable team. 👍😊
Response from the owner:Hi Hiren, Thank you so much for your kind words! 😊 We're thrilled to hear that Dan and the team made your moving day a smooth and pleasant experience. Your feedback means a lot to us, and we'll be sure to pass on your appreciation to Dan. We're always here if you need help again in the future! 👍
Very helpful & caring, nothing was a problem
Response from the owner:Hi Paul, Thank you for your wonderful feedback! We’re so glad to hear our team was helpful and caring throughout your move. We truly appreciate you taking the time to share your experience and would be happy to help again in the future!
Preet and Navi were fantastic. Weather was awful but they were exceptional, taking great care with my furniture and the obstacles that arose with larger items. Lovely guys. Highly recommend.
Response from the owner:Hi Sarah, Thanks so much for the lovely feedback! We’re thrilled to hear Preet and Navi made your move a great experience despite the weather. We’ll be sure to pass on your kind words to them - they’ll really appreciate it! Thanks again for recommending Smart Express.
In my professional capacity, I have been supporting several people who have had to find new homes. With the support of our service and Smart Express’s, we provided them with the safety they needed to step forward.
Feedback from one tenant so far: “It went smoothly. They were professional and did a fine job loading my belongings. They even got the back off the couch so it would fit through the door.”
Hayley Heyes, you and your team are so helpful. You made this experience easy in more ways than just moving his things. Thank you for taking such good care of our client.
Response from the owner:Hi Pagan. We really appreciate you taking the time to share your experience. We love being able to make a difference to people and make things easier when life is stressful for them. I will pass on your appreciation to our team and I look forward to helping you in your next move. Have a good day, Hayley.
James and Cody were amazing. So efficient and careful handling our items. 100% recommend Smart Express.
Response from the owner:Hi Sam, We’re so happy our team could make your move smooth and worry-free! Thank you for taking the time to share your experience, your recommendation means a lot to us.

Moving & Delivery is what we do best.

We provide many moving and delivery services including;
1 Man Van, 2 Man Van, 2 Man Truck, 3 Man Truck, Pack
and Move, Move With Cleaning and Relocation within the North & South Island.

Follow Smart Express on

Sign up to our Newsletter and Get in touch today

Sign up to our Newsletter