We were finalists at the Westpac Business Awards in 2016, 2017 and 2018. In 2019 we were delighted to take out the coveted Westpac Business Award for Excellence in Customer Service Delivery for Auckland Central.
For 2020, we were naturally even more proud to have been crowned the ‘Best of the Best’ for the Auckland region.
At the glitzy Westpac business awards on the 6th of August 2020, business directors Susan Spelman and Devan Devaroyan expressed their heartfelt gratitude to their staff. Thanking all the hard-working team in the field. Along with the support team in the office for making this achievement possible.
“We have always strived for customer satisfaction, as it really drives our business. So much so, that every day we ask our customers how we did. That feedback ensures that we are constantly looking for ways to improve. Customer reviews across Google, Facebook and TradeMe are also driven by our daily customer service interactions.”Susan Spelman – Director
Our business is one where a quality personal service counts. We strive for this in every customer interaction, whether by the team in the office or the hard working team in the field. At Smart Express, we are delighted to be able to share this news with our customers, both current and future. All the Smart Express Owner Drivers, Management and Office team would also like to thank all our customers. Your ongoing support for our business, after all this is what drives our success and dedication to be the best we can.
Awards are a great recognition for the team and their hard work. As business owners, we are delighted to share in our team success. For it is our staff who have earned this accolade. You can check out all the Westpac Best of the Best Awards event photos here…